Crash Champions #0176 Pasadena

4.9 (4,766reviews)
96%
559 N. Fair Oaks,  Pasadena,  CA  91103

In operation 12 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Mercedes-Benz Elite
Nissan
Ram

Reviews (4,766)

My Experience

Professional and very clean

Likely to Recommend

again clean n professional

Repair Quality

have not washed the car myself yet , bit it is clean n professional looking

Customer Service

professional, very professional

My Experience

Likely to Recommend

Repair Quality

Great. Customer service

Customer Service

My Experience

The car is beautiful, like nothing ever happened. Thank you!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

My car it’s not completely fixed I have to go back

Customer Service

Likely to Recommend

Amazing service

Repair Quality

Everyone was so professional, they work quick and precise. Although my car is still not finished they let me use it until they get in the parts. Communication is key and they definitely walk you through step by step.

Customer Service

Perfect service

Likely to Recommend

Very likely. Good workmanship, cheery people

Repair Quality

On time, efficient, cheery!

Customer Service

Very competent

Translated from Spanish by Carwise
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My Experience

Excelente atención y muy buen trabajo la persona que me atendió se tomó el tiempo de explicarme todo el proceso muy amable y considerada

Likely to Recommend

Son muy eficientes y amables claro que los recomendaría

Repair Quality

Customer Service

Muy satisfecha muy confiables

My Experience

My car was well fixed and the paint job was magnificent. Looks like a brand new car.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Likely to Recommend

I will always refer them to your company

Repair Quality

Everyone there was great since the first time I went in.

Customer Service

My Experience

Andriana was very helpful and communicative about progress with the work being done. We were very pleased with the work. Patty Watson-Swan

Likely to Recommend

I would certainly recommend this repair shop to a friend or family member.

Repair Quality

We already submitted a survey but please know we were very satisfied with the work and the short turnaround time.

Customer Service

Adrianna was extremely helpful and communicative about the timing of the repairs and expected completion date.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Crash Champions keep me informed each day my car was in repairs, I thought that was very good to hear to let me know what was happening with the vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The technician is competent and knows about the car. They finished their job at the promised time. Highly recommend crash champion to car owners

Likely to Recommend

Repair Quality

Crash Champion knows Kia cars!

Customer Service

Knowledgable

My Experience

Adrianna was absolutely awesome. Everyone at the Pasadena location was incredibly kind and professional. Absolutely phenomenal work. The car is in better shape than it was before the crash. Couldn’t have asked for a better experience.

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Repair Quality

Customer Service

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Repair Quality

Very friendly and helpful

Customer Service

My Experience

Alejandro kept me up to date with the repairs and im thankful .

My Experience

Great communications, thorough explanation of their work, and good after service on their work.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Tony, Alex, and the rest of the team went above and beyond to ensure that my vehicle was completed a week ahead of schedule. They kept me updated throughout the process. The customer service they provided was top notch.

Likely to Recommend

Repair Quality

Alex, Tony, and team did an incredible job and exceeded my expectations. They delivered my car a week early. They keep me up-to-date with the status of my repairs. Their customer service is top notch.

Customer Service

Alex, Tony, and team did an incredible job and exceeded my expectations. They delivered my car a week early. They keep me up-to-date with the status of my repairs. Their customer service is top notch.