Crash Champions #0176 Pasadena
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tony, Alex, and the rest of the team went above and beyond to ensure that my vehicle was completed a week ahead of schedule. They kept me updated throughout the process. The customer service they provided was top notch.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex, Tony, and team did an incredible job and exceeded my expectations. They delivered my car a week early. They keep me up-to-date with the status of my repairs. Their customer service is top notch.
Customer Service - 5.0/5.0 -
Alex, Tony, and team did an incredible job and exceeded my expectations. They delivered my car a week early. They keep me up-to-date with the status of my repairs. Their customer service is top notch.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Buen servicio
Customer Service - 4.5/5.0 -
Un poco profesional
My Experience - 5.0/5.0 -
Extremely efficient a d my car was done ahead of schedule. Thank you
My Experience - 5.0/5.0 -
The best experuence
My Experience - 5.0/5.0 -
Really appreciated your almost daily updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The front bumper was repaired. It looks very good
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Syrah was great. Thank you for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hands down, Crash Champions are the best in the business. Adriana not only walked us through everything, even driving us to pick up our rental. She was kind, courteous and went above and beyond through the whole experience. Wow!!!! I truly have never had such excellent customer service from beginning to end. The cherry on top is that my car looks immaculate! Such fine work, from a superior establishment. Kudos to every single person we interacted with and every single person who worked on my car. I am truly grateful. AAA needs to know that they are sending people to the best I have ever encountered, and I am truly blown away!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The best service I have ever had! Hands down!!!!!! I also did another survey! Please see that one, too. Absolutely outstanding, top notch! I’ve already referred other due to the excellent service and work.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The results were outstanding and the customer care was exceptional - I've already shared how impressed I was with family and friends.
Repair Quality - 5.0/5.0 -
Everyone at the Pasadena Crash Champions was exceptional. And the repair made my car good as new.
Customer Service - 5.0/5.0 -
I worked mainly with Adriana regarding the details of the work and with Janet at the front desk. Outstanding customer care! Their communication about the work was professional and friendly and thorough and consistently helpful, wanting to go the extra mile. Just terrific!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was great. He helped me with my car and regularly updated me. Everything went smoothly. I was rear ended, and the car from the back looks brand new. Thank you!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service is absolutely amazing. From the check in to receiving my car, the whole process was so efficient. I also really appreciated the text messages with status updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I especially appreciated the timely updates as to where we should in the repair process so that I would know when the car would be available. I thank you for the pick up to come and pick up our car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional courteous staff, very easy to book estimate and repair, wonderful communication. Excellent customer service, far surpassed expectations. I will be referring friends!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Superb customer service!