Crash Champions #0176 Pasadena
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
When we picked up the car after the repairs, it looked no different from the day it sat in the dealer's showroom. Very nice work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service King provided me with excellent service - on time and within the estimates. I also obtained frequent updates of the work in progress. Staff are friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The service I received was better than anything I expected? A+ ?they were very courteous & responsive Thanks, Shirley
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was better than expected & I'm 100% satisfied❗
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I hope no one has to go through what I went through of constant waiting and frustration as a result of the damage from the Service King staff.
Repair Quality - 0.5/5.0 -
It took five weeks to settle a small dispute over damage caused by Service King. That would be five weeks longer than it should have taken. The damage was seen and recorded at Service King on the day I picked it up after repairs and no progress was made for a whole month.
Customer Service - 0.5/5.0 -
See previous comment and complaint on yelp and Service King website.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Finished ahead of schedule
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything delivered on time to my satisfaction. Took excellent care of me and my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
As long as they don't get someone like Rodger who after a week of waiting didn't back to me or return my phone call about the estimate or scheduleing the repairs.Only after Julie assigned a different rep was I able to receive service.
Repair Quality - 3.5/5.0 -
I waited a week after the first consultation,and service king's representative did not get back to me or return my call.I think his name was Rodger,anyway after calling back Julie got me another rep who took care of the repairs.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The contact employee, Jose was very professional & friendly. My car looked as good as new. It looks beautiful.