Crash Champions #0176 Pasadena
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Thanks Matt
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tony & Matt helped us with our repair. They provide us with superb customer service. I would recommend them to anyone, and look forward to seeing them again in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great group that did an excellent job. Communication was very thorough and they finished about 5 days before they originally told me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with everything. Highly recommended.
Likely to Recommend - 5.0/5.0 -
Highly recommended.
Repair Quality - 5.0/5.0 -
Very happy, great work.
Customer Service - 5.0/5.0 -
I received frequent updates regarding the progress of the work that was being done to my vehicle
Returned Clean
My Experience - 5.0/5.0 -
Fantastic customer service from start to finish! I truly appreciate the work and effort that the staff of Crash Champions put into ensuring that the service high quality. My car looks brand new!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My wiper fluid reservoir leaks worse than before it got replaced and filled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
repair took one week, came back clean and looked great.
My Experience - 5.0/5.0 -
Excellent customer communication, service and support. Matt is an excellent auto technician and the front office staff was friendly and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work and great customer service
Customer Service - 5.0/5.0 -
Excellent communication and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Very friendly appraiser
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Alex and Adriana were very helpful in my services for repair. It seems the process of waiting for my car was easy and considerate . They were responsive and were available if necessary. I would recommend this place to friends and family as their service is 5 star. Thank you for makong this process smooth. Pizza party well deserved .
Likely to Recommend - 4.5/5.0 -
When picking up our car, the shop had cleaned it, but only applied dressing to HALF of the black plastic around the car, just on the side that was painted, to make the new pieces match the older pieces.That's very cheap. Also, the interior of our car was 1/2 coated with a thin layer of shop-dust all on the Black interior upholstry. The shop only cleaned it off of the immediate interior area where the work was done. Seems like open windows / door allowed shop/work dust into the whole interior. Again, I did not expect this poor level of CLEANING after the expensive repairs.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Adrianna was super friendly, patient and took her time to explain things to me.
Customer Service - 5.0/5.0 -
Super friendly and attentive staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very kind. Knowledgeable. My car is a 2026 Mercedes E350. So complicated. They fixed it.
Customer Service - 5.0/5.0 -
The very best. They care about their customers.