Crash Champions #0218 Newcastle
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Crash champions in Newcastle did amazing job fixing our car.
My Experience - 5.0/5.0 -
I was satisfied it would have been nice if it was a little shorter such as maybe ordering parts needed before hand
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
panels are popping out and passenger mirror is still scraped up.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Have had several repairs here. They do a solid job. And when something is not perfect they ensure they get it right.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate getting text messages that reported the progress of the work being done. Great job my car looks fantastic! Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Absolutely wonderful service. I wouldn’t go anywhere else and would recommend Crash Champions to anyone
Likely to Recommend - 5.0/5.0 -
I wouldn’t go anywhere else
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Customer service was great I was very pleased that I was updated about my vehicle thru the repair process and how everyone was so friendly and helpful.
My Experience - 5.0/5.0 -
Great service, excellent work and very good communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was my first time at Crash Champions. I work at a service department and know first hand the tribulations on statises on vechicles! I was very impressed that I recieved updated information by text at every stadge of the repairs. I definitely will recommend "Crash Champions" for clients that call our service department for recommendations where to take there cars and friends and family! Thank you Kayla and your talented team!
Likely to Recommend - 5.0/5.0 -
I work in a automotive service and I recommend Crash Champions to our calls that need assistance in body work.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Kayla and staff and polite and knowledgeable.
My Experience - 0.0/5.0 -
Good transparency and updates. I’m sure the work is good. It just took too long for my needs. Took almost 3 weeks. The damage to my car wasn’t major so I didn’t understand why it took as long as it did.-Thanks
My Experience - 5.0/5.0 -
Job finished ahead of time. Christina really helpful. Thank you.
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were very professional and kept me updated on the repairs during the whole process.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The vehicle looks good and they were very professional. They kept me informed throughout the whole repair.
Customer Service - 4.5/5.0 -
There were very good.
My Experience - 5.0/5.0 -
Christine is very communicative throughout the repair process and I highly recommend her.