Crash Champions #0219 Redmond
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The collision damage was fixed great, and the extra effort on scratches at several place were buffed out very nicely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and did some extra work which was not covered by insurance
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Been here a bunch of times! They always do great work
Customer Service - 5.0/5.0 -
Kept me informed the whole way.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair is not complete yet so this survey is sent prematurely. But it is not complete because the fog light that was ordered after market does not work so we now have to wait for the next fog light and I’ll bring the car back. I’m responding here because I keep getting g messages like “you’ve picked up your vehicle” and “thank you for using crash champions” but the fact is that we aren’t done yet!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
ahhhmazing working on an older car, 15yrs old
Customer Service - 5.0/5.0 -
rena, office manager is ultra professional, gives you clarity & transparency & crosses every i, dots every t.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work liked that you kept me updated.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would tell them it will take a long time to get your car back.
Repair Quality - 4.0/5.0 -
Haven’t tested the trunk for water leaking in yet.
Customer Service - 3.0/5.0 -
It took 6 weeks for a rear end to be fixed during the World Cup. I kept getting told there was a lack of staff to fix it. Excuses excuses! I was the victim.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan Funes, my Service Advisor, was friendly and professional.He responded promptly to my texts for updates, with progress reports about my car repairs. The receptionist went out of his way to personally remove some left over sticky tape on the replaced window. They both were reassuring about the repair process and made me feel good about Crash Champions.
Likely to Recommend - 5.0/5.0 -
Absolutely. They made the whole process easy and hassle-free. And were pleasant to deal with.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent. Bryan my Service Advisor kept me informed about progress of repairs via text and phone. Receptionist removed a piece of tape left on the replaced window reminding me that glue was still drying and not to open the door for 24 hrs. He even sprayed the residual tape stickiness on the window and wiped it clean before I left.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work guys! Didn’t expect the interior to also be cleaned out, small detail that made me happy