Crash Champions #0219 Redmond
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Son respetuosos y muy profesionales , les agradezco por la explicación que me dieron y como se desarrolló todo el trabajo que hicieron en reparar mi carro.
My Experience - 5.0/5.0 -
Your team was great to work with and the repair quote was accurate with no surprises. Bodywork was well done. One suggestion: Allowing the customer to pickup under cover outside the office (where the customer also drops off their car) would nicely round out the customer service experience. I'd definitely recommend Crash Champions of Redmond to family & friends.
Likely to Recommend - 5.0/5.0 -
Definitely!
Repair Quality - 5.0/5.0 -
During the entire experience from letting an estimate to repairing my 2024 Outback, the Crash Champions team of Redmond WA was very professional, friendly, and courteous. They went out of their way to make me feel confident that they would honor their original estimate...and they did. I would highly recommend Crash Champions of Redmond to anyone who needs auto body repair work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
My car looks good and clean
Customer Service - 3.0/5.0 -
They are very polite and nice. But my estimate was four times less than the real actual bill! And there was no extra damage inside the car. They just decide to exchange everything for the brand new parts. It’s nice but feels not honest.
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
My brakes are shaking. Need to call them back and check that. The brakes were part of their repair analysis.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanking for fixing my daughter’s car so quickly!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Excellent work, once initial discussion with the insurance company were completed.
Customer Service - 5.0/5.0 -
The team was responsive and kept us updated on progress.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Repairs were all excellent; only issue is because the charm on my key ring was missing when I got it back. My fault for not taking it off beforehand, but I had trusted it would be as safe with them as the vehicle itself. But since I don't actually know if the charm was lost while it was with CC or with the tow company, I won't take any points off.
Customer Service - 3.5/5.0 -
Pros: - The staff were all friendly and helpful; I was always able to speak to someone very quickly when calling the front desk. - The initial estimate ended up being quite close to the final bill (~6% difference) and the cost breakdown was very transparent. - Bryan was great about keeping in touch and providing updates on the status of my repairs, and was always quick to respond to my emails. Cons: - On my initial visit (my car was towed in after an accident) I felt pressured to commit to paying for repairs before receiving a final estimate, which was stressful since this was a large amount of money for me. - I also felt pressured to commit to paying for tire replacement and sensor re-calibration, which it turns out would have been unnecessary. -When the repairs were finished, I was told about it via email about 10 minutes before closing; when I wrote back saying I might not be able to get over there in time, they told me they would stay 'an extra 10 minutes'. So I had to scramble to get over there before they closed; I did manage to get a ride, but if I hadn't been able to get over there in time, or if I hadn't seen the email right away, I don't know if I would have been charged storage fees for the car staying at the garage overnight.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
Completion of repair is delayed by 3-4’days
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is repaired and looks noce
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair looks great and it looks like they might have even cleaned a little bit of the interior.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have!
Repair Quality - 4.5/5.0 -
Great job done quickly!
Customer Service - 5.0/5.0 -
Great people