Crash Champions #0219 Redmond
In operation 12 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Supply chain challenge but when the part arrived, the service was quick and professional!
My Experience - 5.0/5.0 -
Bryan did a fabulous job! And we were updated all the way thru the repair. Thak you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bryan was amazing
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I would have given 10 but it took a month to get our car back mostly waiting for spare parts to arrive. I wish there was a way to bring the car in once the shop has all the spare parts. It would safe time and space for both parties. I don’t mind paying deposit to make sure you order parts and I cannot charge my mind to not come if that is the main concern
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
We won in a class action against crash champions and i shouldn’t have trusted going to this place. I feel scammed and until these problems are addressed I will turn anyone away from this location. What a joke
Repair Quality - 0.5/5.0 -
Trunks not closing properly and they have 160 dollars worth property of mine they’re yet to recover and return. They ignored my request to not change my custom installed lights and resistors that weren’t damaged. They won’t return my calls and I fear I’ll have to go into the store with an itemized bill of what they must return to me. Additionally my car was left in sports mode with 30 miles added to it when the repair was for a simple bumper and license plate repair. I’m very disappointed and I’m astounded by their unprofessionalism. I was given no explanation and reasons to these problems. When I addressed these issues when I had my car returned they said that they were closing and we can deal with it tomorrow. The store was closed for 3 days following my cars return. I can’t believe my insurance would recommend a place like this.
Customer Service - 0.5/5.0 -
No returned calls, no communication, I was lied to saying my issues would be addressed the following day when the person who told me to speak to them the following day knew well that they were not open.
Returned Clean
My Experience - 5.0/5.0 -
Good service, it was done 2 days before they said so that was nice as well. I also really appreciated the updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repaired the damage and did it in a timely fashion. Kept me updated throughout the repair and finished 2 days early.
Customer Service - 5.0/5.0 -
They were very kind and helpful. They gave me text message updates about how the repairs were going every day until the car was repaired
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your daily update texts; your professionalism; my car repair is great!! I appreciated your attention to detail and going the extra step to contacting Enterprise for me to let them know I picked up my car and no longer needed the rental. Put simply.. you made a difficult situation better for me with a happy conclusion. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great.. kept me posted on repair & timing.
Customer Service - 5.0/5.0 -
Professional & helpful. Appreciated the daily updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My service was quick and easy. They were able to accommodate my travel schedule so I didn't have to be without my car when it mattered. The only reason I didn't give a 10 was because they missed the blind spot recalibration in the estimate. Otherwise, I was completely satisfied. Bryan was professional and efficient in getting me a quote and getting my repairs scheduled.
Customer Service - 5.0/5.0 -
Top notch! Friendly, professional and accommodating.
Returned Clean
My Experience - 5.0/5.0 -
They were very communicative about what they were doing and when they should be done with my car. It was very much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was informed all along of the repairs and when the car would be ready. The car looks beautiful
Customer Service - 5.0/5.0 -
great. Taylor was great
Returned Clean
My Experience - 5.0/5.0 -
It looks brand new, the repair was done perfectly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I have observed that few fittings were not done properly I was told that they would book an appointment to fix it waiting for an update my car was Honda CRV red color it was fixed through Geico insurance