Crash Champions #0242 Matthews
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Good staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice job fixing our rearender. As good as new. Perfect pain blending.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing customer service very friendly. Kept me updated. Amazing crew you have. My car was cleaner then I drop it off. Work was amazing. Recommend them to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing work great communication
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Helpfully and very communicative through out the process. Always friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The communication regarding progress was deficient. Repair took 9 business days , initial estimate was 5 days. Problem was Lexus parts ,not Crash. Work was finally completed very nicely.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.5/5.0 -
Lack of communication during 5 day delays
Returned Clean
Likely to Recommend - 3.5/5.0 -
I will be more likely to refer this shop if vehicle is returned completely finished and nothing left undone.
Repair Quality - 3.5/5.0 -
I am happy with the work done so far. However, the job was not completed due to miscommunication between Renee and the establishment. I was under the impression that my hood would also be repaired and it was totally left out. Also, when I received the car back, it was very dirty and some of the interior lining was not appropriately installed on the passenger side. Again, I am happy with what was done thus far, but overall, there are still things that need to be finished.
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and complete on time
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
The repair to the front end of my car is excellent. Looks new even though it is 2 years old.0