Crash Champions #0242 Matthews
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Rene and Victor were the best!!! Kind, courteous and patient. Valuable employees for you!! And the repair was beautiful. Whole process went smoothly and fast. Very happy!
My Experience - 5.0/5.0 -
It was a small scratch to be fixed/painted . It was done in 3 days. It looks great. Nice people in the office took care of the paperwork! Will use them again and recommend them to others!
Likely to Recommend - 5.0/5.0 -
great to work with
Repair Quality - 5.0/5.0 -
great job and quick
Customer Service - 5.0/5.0 -
very nice customer service
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the updates on the progress bot what was above and beyond was accommodating me by coming in on a Saturday so I can pick up the car. Not every business would make that extra effort.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, great experience.
Customer Service - 5.0/5.0 -
Vic was great. So helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick and very easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and easy!!
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Awesome job on the car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone one was helpful and polite.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service - good communication!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
After market certified parts did not fit the car as original.
Customer Service - 5.0/5.0 -
Customer service was good. I have not complaint
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
My Experience - 5.0/5.0 -
You all always do a great job. My car was fixed in a week, you helped me navigate with my insurance company. I have taken all my cars and my children’s cars here to get fixed whenever there is an accident.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks good. Took a bit longer than the estimated time but I even thought it would not go that quick
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue I had is I was told the car would be done in 2 days. That was off by more than a week. The staff was great. The car looks good. They returned my rental. It was all good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff that was very accommodating!