Crash Champions #0242 Matthews
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Car looks good. Took a bit longer than the estimated time but I even thought it would not go that quick
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The only issue I had is I was told the car would be done in 2 days. That was off by more than a week. The staff was great. The car looks good. They returned my rental. It was all good
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly staff that was very accommodating!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are doing an awesome job.
Repair Quality - 5.0/5.0 -
Excellent work quality. My car is back brand new. Thank you so much for your service. Keep up the good work.
Customer Service - 4.5/5.0 -
giving feedbacks.
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your excellent service. The car was returned clean and spotless. You did a great job! Thank you for caring that much for your customers. I’m happy to tell others of the good service you gave me.
Likely to Recommend - 5.0/5.0 -
I would be happy to recommend your service to anyone
Repair Quality - 5.0/5.0 -
You did a great job with my car. I was very pleased with your work and that you returned it to me very clean. Thank you for your service.
Customer Service - 5.0/5.0 -
I was treated with courtesy and was kept informed of the progress of the repair. Thank you
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience from beginning to end. I could not be happier with my service and work performed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was updated as needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication by the staff all throughout the repair process, and the car looks perfect. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good job thank you
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
A bit disappointed with the timeline that was communicated and not met but I understand and appreciate that it was done RIGHT rather than fast.
My Experience - 3.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I would never recommend Crash Champions to anyone
Repair Quality - 0.5/5.0 -
Very dissatisfied. The job was not completed.
Customer Service - 0.5/5.0 -
Poor communication, the manager never called us, never cared that the job wasn't completed.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Truly satisfied with the staff and ending result . I appreciated the updates about the progress of the job .