Crash Champions #0243 Ocoee
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Everyone was highly professional. And the consistent follow-up and communication was outstanding. Providing “world class” customer service appears to be a lost art in the society today across a variety of business sectors. It is obvious to me, Will Rodriguez and team at the Ocoee location fully understand and embrace the concept of taking care of their customers by providing the highest quality of customer service appears. I will gladly recommend Crash Champions to my social and business network.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Using aftermarket part when they should have used original Subaru part. Waiting for the board to come in so it can be redone
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Will was awesome and even stayed a bit later so I can pick my car up. Crash champion was super accommodating to my work schedule even when dropping my car off. This was my first experience having to bring my vehicle to a repair shop after an accident, Will and the Crash champion team was very informative and helpful throughout this process. I was super happy with the results and the time it took to complete. Couldn’t have asked for more
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company. Daily updates and the car was ready earlier than expected. Terry was very professional and so helpful and kept us informed.
Customer Service - 5.0/5.0 -
The entire staff was cordial and professional
Returned Clean
Likely to Recommend - 5.0/5.0 -
I certainly would!!
Repair Quality - 5.0/5.0 -
You guys did an outstanding job if sight repair!! Best I have ever seen!!!
Customer Service - 5.0/5.0 -
Customer service was superior!! Victoria was an employee most employers would give their eye teeth for. As busy as she stayed, she was always pleasant and smiling!!
Returned Clean
My Experience - 5.0/5.0 -
Quick and great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone working there made sure to engage in conversation and everyone was very friendly.
Returned Clean
Likely to Recommend - 5.0/5.0 -
They did a great job. Well run company.
Repair Quality - 5.0/5.0 -
Truck looks amazing. Staff were very professional and helpful.
Customer Service - 5.0/5.0 -
Everyone super nice and professional
Returned Clean
My Experience - 5.0/5.0 -
Terry was fantastic. From beginning to end he clearly communicated the process during a stressful time and made it easy all while maintaining a smile. I would absolutely return if needed and will refer clients and friends to crash champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire office staff made it obvious that they totally value their customers and are in the business to do a great job such that they will be remembered. They know their stuff and even delivered results in record timing!! Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks amazing.
Customer Service - 5.0/5.0 -
Excellent communication and friendly
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend this company, for their excellent customer service, their professionalism and the ability to get the job done
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and staff! Great work done and personable and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Terry was amazing, kept me up to date through the entire process and had my car done before the expected completion date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazed by how fast and how good the Jeep looks now.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work. Thank you!
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
The repairs were done quickly, looks like a brand new car, and the staff were all friendly and knowledgeable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff members were extremely professional and accommodating. They handled the business efficiently and effectively within a timely manner. While providing the service for a shuttle to the car rental location as a convenience to accommodate the customer service is a smart marketing move. Thank you Ms.