Crash Champions #0243 Ocoee
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome Customer Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was very courteous and the repair and service was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car runs great. Very good match on the phone paint.
Customer Service - 5.0/5.0 -
Erin and Robin were unfailingly polite and understanding when I called with questions. Erin was wonderful at explaining the work being done and keeping me informed of rhe status of repair job.
Returned Clean
My Experience - 0.0/5.0 -
It would have been nice to receive updates along the way on the progress of the repair. This is what I was told would happen, and the only time I talked to the service advisor was when I called myself. The repair itself was great, but the communication was lacking
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
In a heartbeat.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleased with the frequent updates on the status of the repairs, both with phone calls and the texts. Erin called me regularly and did an excellent job explaining the repairs being made. Both she and Robin were unfailingly understanding and helpful when I called. The car runs well and looks great. Good job matching the paint.
My Experience - 5.0/5.0 -
Erin was wonderful. I appreciated the updates. The car looks like new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Carla is a real asset to your organization
My Experience - 5.0/5.0 -
A real first class group of people working for you. The car looks like new. Glad somebody is doing service right.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The additional damage to my vehicle while my truck was in the shop to get repaired caused for additional body work and painting to be completed to my new vehicle. I'm still not pleased at all because of this. Customers bring vehicles in to have repairs made not cause additional damage to what in my case was a new vehicle.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
Even after pointing out areas that needed rework there still are tape lines in the paint
Customer Service - 1.0/5.0 -
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