Crash Champions #0245 Derita Rd
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would recommend this place to friends and family
Repair Quality - 4.5/5.0 -
The repair was made using aftermarket parts and not genuine Honda parts
Customer Service - 5.0/5.0 -
The customer service team was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an amazing job on the car. It didn’t even look like the car had any damages or anything. I love how everything was handled.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was impressed from the time I dropped my car off. The customer service from the front desk, and the daily updates and reminders made this experience very easy. My car was fixed in a timely manner and to top it off they cleaned the inside as well. Love you Guys, but I pray I never have to see you again.
Likely to Recommend - 5.0/5.0 -
I most definitely will, I was truly impressed with everyone there, your customer service and work was out of this world.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was done professionally and my car was delivered in a timely manner. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0 -
You did good work
Customer Service - 2.5/5.0 -
You’re representative did not give the best respect and follow up to the customer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done earlier than quoted. Communication was very good throughout the repair. Staff was very professional and the paint looks amazing
Customer Service - 5.0/5.0 -
Customer service very professional
My Experience - 5.0/5.0 -
I was really upset when I walked in the door. On Wednesday. I have a 26 Honda a had a mishap. The women I can’t remember her name wore glasses and chin length hair was so pleasant, she set me an ease right away. Called Enterprise immediately so ti would not have to wait long.my tecnition/ body worker was out in a second took me outside saw everything , things had not seen. So thorough. I had missed 2 problems.I was at ease and so satisfied with the service and speed of getting it done. Even better my car look perfect. I was given important instructions on what to do after painting. I would recommend this crash champion #0245 to everyone. Thx Pat
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a great experience, I was actually a very nervous and upset over what it happened to my new 26 Honda car. When I walked in, I don’t remember her name exactly but she has brown hair glasses. She was so lovely put me right at ease, and then one of the associates who wants to fix it came out and saw things that I didn’t even see when it happened. I was very impressed by the knowledge and and speed with which my car was fixed. I would recommend your company to anyone. It was a great experience thank you Pat .
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did an Amazing job I love it can’t tell it was even hit will most definitely bring any car I have back to them that needs work
My Experience - 0.0/5.0 -
So frustrating. I left my car there after being recommended by progressive. I came and picked it up today and everything was great until i got home and noticed the weather guard of back tailgate door was not fixed and just taped enough so the door would close. I immediately called and explained the situation and the lady at the front desk told me to come back in and they would take care of it. I drive all the way back out there because I wanted my car fixed. I get there and am told that insurance doesn’t cover weather guards and that my car wouldn’t be getting fixed. I know insurance is weird and understand certain things not being covered. That would have been great information up front instead trying to be deceitful and tape it up. Hell, i would have even taken that information and been fine if i didn’t have to drive 30 minutes for the second time in the middle of a Monday to hear that in person. Absolutely ridiculous.
My Experience - 5.0/5.0 -
Great service, great admin, great experience!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone I spoke to at Crash Champion was friendly and helpful. I would definitely recommend them to anyone needing work done on their vehicles.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
I would recommend for quality of repair and communication.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The bumper on my truck was replaced because of a minor accident. It honestly looked better before the repair was done. None of the trim on the bumper is tight to the bumper anymore. It doesn't look good at all.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
I already responded to a request to provide feedback. The bumper looks worse than before the repair
Customer Service - 1.0/5.0 -
The front office person was good but all other communications was not. It was very inconsistent and didn't keep me informed on what was happening.