Crash Champions #0245 Derita Rd
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Poor quality work, body panels and bumper not aligned. Looks like $500 repair job that cost my insurance $6,000 for a bumper on a 16 year old car. Don’t go here.
My Experience - 0.0/5.0 -
The repair was done well, but if you want to wow your customers, the vehicle should be returned to us looking its best. My vehicle was filthy like it was driven thru mud and then sat in the elements for days. That’s not good customer service! Also, no one walked me out at pickup to ensure I was satisfied with the work.
Likely to Recommend - 4.0/5.0 -
My only hesitation for recommending this shop is because of the unclean condition my vehicle was in when I picked it up. Excellent customer service means a great repair and going above & beyond to ensure the vehicle looks its best upon return.
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
No reason not to😎
Repair Quality - 4.5/5.0 -
Job completed painted hood looks great
Customer Service - 4.0/5.0 -
Wish they cooperated with me on additional request to paint roof of truck at a cheaper price.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Satisfied with the Repair but it took longer than was told at estimate.
Customer Service - 4.5/5.0 -
Staff was very professional and friendly. Gave us a gift card and full tank of gas for the delay.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communicated very well! My car was immaculate inside and out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
the only issue was 3 delays on time. Insurance company was paying for my rental--so I had a car. but...
Customer Service - 4.5/5.0 -
repair looks great -- seems all work is good. people there--front desk, assessors all were great. only issue was 3 delays on completion date. Since insurance com was paying for rental no problem but I have another repair but I couldn't be without my car for that long.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Were do I start? They had my car for 31 days to fix my front bumper. I submitted pictures to my insurance company through the app and they reviewed all the pictures, including the front driver side fender and driver door. They called me 30 minutes before they closed to tell me my vehicle was ready, u was over an hour away, so we were rushed. This was the first place I’ve ever gone they’ve not completed a walk around with me reviewing the repairs. Well, I stopped at a gas station on the way home and nothing on the driver side had been touched. So you mean, youve had my car for 31 days, it’s been through the painting process and no one bothered to look at the claim or submited pictures?! Terrible customer service! Only out to get as much from the insurance as possible!! My vehicle will be repaired properly as stated or there will be consequences. No one believes in hard work any longer!!