Crash Champions #0245 Derita Rd

4.4 (3,437reviews)
91%
725 Derita Rd,  Concord,  NC  28027

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,437)

My Experience

Likely to Recommend

Repair Quality

It seems my front viper has been bended while fixing the mirror

Customer Service

Likely to Recommend

I recommend using them for car repair

Repair Quality

Repair looks great!

Customer Service

Customer service was amazing

Returned Clean

My Experience

Awesome job on the jeep. Overall everything was spectacular. Unfortunately I didn't notice this when I picked it up, however one of the pieces that was replaced should have been silver and instead is black. I've emailed them as well as sent a pic of the issue. Awaiting a response. It was a fantastic experience and the work looks like new, just a mistake in part color. I'm sure it will be corrected.

My Experience

The repair shop provided excellent service from start to finish. Communication was clear throughout the process, they handled the insurance details smoothly, and my car was ready when promised. The workmanship was outstanding—my vehicle looked like new—and the staff was friendly, professional, and genuinely focused on making a stressful situation easy. I would highly recommend this shop to anyone needing reliable, high‑quality

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Experience at drop off and pickup were great, the experience in between would keep me from coming back for a repair in the future.. The communication with Amelia was terrible, she needs training in communication skills and customer service.

Likely to Recommend

Possibly, would caution a friend or colleague of the painfulness of process start to finish.

Repair Quality

Customer Service

Amelia was terrible. Needs training in communication and customer service skills.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I loved staff’s professionalism

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Pleased with the staff and the care they have for their customers. Work completed was great. Timeframe was quick too!

Customer Service

Caring, supportive, and always updating you by the application and by phone!

Returned Clean

Likely to Recommend

Repair Quality

They were very responsive and the repair looks great

Customer Service

My Experience

Likely to Recommend

I would definitely recommend Crash Champions friends and family.

Repair Quality

This is my second time having one of cars repaired and I’ve had nothing but great results with Crash Champions.

Customer Service

The customer service was excellent. Amelia always kept me updated on a regular basis with the status of my repairs.

My Experience

Likely to Recommend

Repair Quality

Customer Service

The team at Crash Champions was fantastic and a pleasure to work with

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Quality and courteous service. Took a little longer than expected but otherwise all went very well

Customer Service

Returned Clean

My Experience

The entire process from start to finish was professional. Stephanie at the front desk and my advisor Jae answered all my questions. I will recommend Crash Champions to anybody needing body shop work.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The team in Concord NC, are awesome. From the beginning to the end of process!! Kind, professional and great work on my truck!!

Customer Service

Returned Clean