Crash Champions #0247 Regency
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great service great price will recommend to friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Decal placement was off by 1/2 on repaired side.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car was finished on time and paint job was exceptional...staff was courteous and professional.was kept apprised during repair process ..overall highly satisfied. Jim Rutledge
My Experience - 5.0/5.0 -
Fast car looked great
My Experience - 5.0/5.0 -
The repair was great but the communication about the service could have been better.
Likely to Recommend - 5.0/5.0 -
They did a good job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
D'metry was graat. He called and gave me updates and I receive text messages too. Everyone was helpful when you walk in the door.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work was great and my car is repaired well but their communication was confusing and not totally up front. Their text message updates were not accurate to what was actually happening. They were very vague when it came to specific details and I had to really dig into the conversation to exact details on what was happening with my car. In the end it was completed but it was very stressful knowing if they were actually getting work done.
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 2.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Quick quote, friendly service rep
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Appreciated the texts and phone calls updating me on my cars work and target date. Thanks Summer! Car looks great so thanks to all involved! Will be passing your name on!!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Completely dissatisfied with the multiple items overlooked and not fixed. With us not being car expert or working in the repair field, we have discovered at least 7 not fixed correctly. Per Service Kings 8 step repair process, step 7 states a quality check is performed. This was definitely not done on our car. Also, dirty hand prints on inside if interior of car where left where repair person was putting car back together. Again multiple items as we are completely dissatisfied and have raised this issue with insurance company. Paint missing etc.
My Experience - 5.0/5.0 -
I was very pleased with everything. As always you do a great job and aim to please thank you so much. Karen Love
Likely to Recommend - 5.0/5.0 -
I would highly recommend it
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
My Experience - 5.0/5.0 -
Can't really comment on what's already been done right. Keep up the good work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and very friendly people
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My service went extremely smooth. The staff was attentive and friendly. Specifically Dimitri kept me up to date and was on top of my repair the entire time. I would recommend Service King in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was really nice