Crash Champions #0247 Regency
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
I Already told a number of friends how great a job I thought you did.
Repair Quality - 5.0/5.0 -
I am absolutely delighted with the repair work done on my car. Tyrone was great to work with. The Results were beyond my expectations.
Customer Service - 5.0/5.0 -
I had no contact with the repair shop personnel.But I am very impressed with their work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes I have
Repair Quality - 5.0/5.0 -
Great service great people took care of me really good made it very easy for me. Thank you very much.
Customer Service - 5.0/5.0 -
Great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Staff was great and the service was exceptional. The only complaint was the automated system, was not accurate.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks so much Cras Champion has my car looking brand new the work they did was amazing
Customer Service - 5.0/5.0 -
Everyone had a pleasant attitude and the atmosphere was very pleasant
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an awesome repair job couldn’t be more pleased
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10.\n Excellent paint.\n In quality of call finish\n Inside and help thank you
Customer Service - 5.0/5.0 -
10.\n Excellent paint.\n In quality of call finish\n Inside and help thank you
Likely to Recommend - 4.5/5.0 -
Yes, I would recommend this shop.
Repair Quality - 4.5/5.0 -
Initially when I picked up my vehicle, it looks great. When I looked closely where the grill and bumper is attached could've been better, you can see the glue or paint is a little distorted where it was attached.
Customer Service - 5.0/5.0 -
The customer service was spot on, from the time I called, dropped off the vehicle, and pick-up. It's hard to find good customer service these days. The young lady at the front desk is a keeper. Thanks
My Experience - 5.0/5.0 -
Mr. Tyron and Miss Cynthia are the best. Thank you all!!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you Tyrone and Cynthia!!! Truck looks great.
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 0.5/5.0 -
I was given a timeline and it was not adhered to. I dropped off my vehicle, work did not begin until 4 days later. I got no updates until I called to ask if my vehicle would be ready as promised and was told it would be longer. Then I was extended another 4 days. All expenses were out of pocket, it’s not reasonable to expect your customer to be able to afford a rental vehicle for almost 3 weeks on top of the cost of the repair because your tech is unable to stick to a timeline.
Returned Clean
My Experience - 5.0/5.0 -
They said a week to fix my car, and it was done in a week. Great work. Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Work, done on time as promised. Missed one emblem replacement but quickly re-ordered.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team was incredibly responsive and on top of my repairs. They got me back on the road in no time—great service all around.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cynthia, or as I call her, “The Wonderful Cynthia”, is awesome! She is a very easy person with which to deal.
Customer Service - 5.0/5.0 -
See previous comments about “The Wonderful Cynthia”. She has excellent customer service skills.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality of repair is very satisfactory and done with care.
Customer Service - 5.0/5.0 -
Customer Service was excellent and truly appreciate front desk officer for her care and clarity is providing clarifications