Crash Champions #0247 Regency
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mindy B. (Estimator) was very helpful. She made sure I was informed and updated throughout the process. My car looked brand new.
My Experience - 5.0/5.0 -
Thank you so much I really appreciate it
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Thank you so much
Customer Service - 5.0/5.0 -
Thanks
My Experience - 5.0/5.0 -
Customer service was great, the lady at the front desk was very polite and quickly engaged in conversation. Getting my car back was a smooth transition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was explained thoroughly and made sure if anything comes up I can come back to them
My Experience - 5.0/5.0 -
Responsive and cordial
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Job well done
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Alignment is definitely still bad. The steering wheel is not straight. Steering needs to be checked out
My Experience - 5.0/5.0 -
Excellent job in a few days
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair was fast and nicely done. The car looks brand new. Tyrone and the woman working the front desk were easy to work with. They got enterprise there fast with the rental car. It couldn’t have been easier.
Likely to Recommend - 4.0/5.0 -
If I have time to get it fiixed
Repair Quality - 4.5/5.0 -
Did a good job on my vehicle but took a long time otherwise good job everone was very mice
Customer Service - 4.5/5.0 -
Did a good job but tomorrow I a long time for it to get done otherwise everyone was nice
Returned Clean
Likely to Recommend - 5.0/5.0 -
Approved collision contractor for Geico.
Repair Quality - 5.0/5.0 -
Delivery was late but not their fault. Dealership down 2 drivers. Tyrone drove to dealership to get part. Work came with lifetime guarantee.
Customer Service - 5.0/5.0 -
Received daily texts.
My Experience - 5.0/5.0 -
The car was finished earlier than the initial estimate and looks fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car was not done right. I’ve been waiting days to hear from the owner. My insurance company GEICO said he would be reaching out. But he still has not. I picked my car up on Wednesday and it is now Friday and I still have not heard from him.
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied with how my vehicle was taken care of here at Crash Champions! The front office staff were very helpful with explaining what was going on with my vehicle. Everything was taken care of in a timely manner, I’m very happy with the services that were preformed here. Highly recommend this location.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Buen trabajo
Customer Service - 5.0/5.0 -
Bueno
My Experience - 5.0/5.0 -
I get my car like new one everything cleaned
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They took care of my car way faster than expected. Turned out great. They treated it like it was their own vehicle. Couldn’t be happier