Crash Champions #0252 Alsip
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The car seems good. However, our car took nearly three weeks from drop off date for repairs & caused us to go over the amount the rental car was covered by insurance.
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The only issue I have is communication needs to be improved. I would receive text messages two or three days after the day the car was supposed to be completed giving me a new date that the car would be ready. The first time I had to call because I didn't receive a call or text saying that the car wasn't ready. I needed to make arrangements for someone to be able to drop me off to be able to pick up the car.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I am sending pictures of the rear driver side trunk entrance, where there still remains chipped paint as a result of the accident.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so helpful and explained everything to a T. I absolutely love getting text and keeping me updated with my repair and with my insurance company.
My Experience - 5.0/5.0 -
Loved this place!!! Great customer service and fast!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 0.0/5.0 -
When i arrived no came in the office for over 20 minutes. I called multiple times and then I saw an employee pulling out the garage. When I drove off, I noticed the steering wheel was completely turned to the left, like the alignment was off. It wasn't like that before the vandalism. Crash Champions let me pull off without any advisement of the alignment being off. I immediately called and was informed, they don't fix alignments and referred me to another location. Not a satisfied customer.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job. The vehicle looked terrific. Thank you for a job well done.
Likely to Recommend - 4.0/5.0 -
The quality of work was excellent.
Repair Quality - 5.0/5.0 -
GREAT job repairing my vehicle.
Customer Service - 3.5/5.0 -
A little more communication about any delays would be appreciated.
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone I know who needs work done.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend Crash champion. This is my second time getting work done on my Toyota RAV4.
Repair Quality - 5.0/5.0 -
Very pleased with the work that was done. The time frame of the work, I was very pleased with the whole process of getting the work done on my SUV . The staff was very helpful and pleasant.
Customer Service - 5.0/5.0 -
Very please with everything you all did
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
It just took longer than expected, but it was a good job.
My Experience - 0.0/5.0 -
Dropped my auto on 10/21/25, was told it would be ready 10/31/25. Received text that it would be ready 10/31, it wasn't, received 4 or 5 more text over several weeks with dates it would be ready, it was not. Never was told when wasn't ready, just left in the dark for weeks. Finally ready on 11/26/25, over a month after the drop. Will not be able to pick up until 11/27 or 11/28 when my wife is off as I need to take her to drive that car. Very unhappy with the service and amount of time and the empty promise of unfulfilled dates. I had to pay for transportation for extra weeks, and not even a sorry. Sad way to conduct business, praying it was done right so I dont have yo wait 5 more weeks
Likely to Recommend - 2.0/5.0 -
To long a wait for a repair, a 22 cadillac
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Took over a month to repair my car. I was sent text continuously that it would be ready by the end or the week. About 6 text