Crash Champions #0252 Alsip
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
Dropped my auto on 10/21/25, was told it would be ready 10/31/25. Received text that it would be ready 10/31, it wasn't, received 4 or 5 more text over several weeks with dates it would be ready, it was not. Never was told when wasn't ready, just left in the dark for weeks. Finally ready on 11/26/25, over a month after the drop. Will not be able to pick up until 11/27 or 11/28 when my wife is off as I need to take her to drive that car. Very unhappy with the service and amount of time and the empty promise of unfulfilled dates. I had to pay for transportation for extra weeks, and not even a sorry. Sad way to conduct business, praying it was done right so I dont have yo wait 5 more weeks
Likely to Recommend - 2.0/5.0 -
To long a wait for a repair, a 22 cadillac
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Took over a month to repair my car. I was sent text continuously that it would be ready by the end or the week. About 6 text
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
They were able to get us in quickly, but often sent in accurate updates on completion. Also, would get varying details depending on who called for updates. Somewhat inconsistent and frustrating.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I love the way they handle business and they keep u updated 10 out of 10 will recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks as though there were never any damage to front. Car returned cleaned. Minor hiccup after pickup with dashboard lights, but fixed expeditiously. Staff friendly and responsive.
Customer Service - 5.0/5.0 -
Car looks as though there were never any damage to front. Car returned cleaned. Minor hiccup after pickup with dashboard lights, but fixed expeditiously. Staff friendly and responsive.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It just took longer then expected to get parts but everything was good otherwise
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Car looks great but I would call and leave voicemails with no call back. Absolutely no communication happened with updates on car progress. Website also said my car would be done on oct 24 but then it wasn’t done until oct 30
Likely to Recommend - 2.5/5.0 -
I would recommend based upon the work. But would hate to recommend if communication style stays the same. Which is non existing
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0 -
Car came out great, no issues. Office was horrible communicating. I received no updates on my car. I would call and leave messages and no return call. The website said my car would be ready on 10/24/25 but was not ready until 10/31/25. Person that would answer the phone occasionally was rude. I understand if the parts aren’t coming in and there’s a delay but there would be no updates. And then 10/30/25 I called around 930 am and they said they would call me back and received a phone call that my car was ready at 450 pm. The shop closes at 5. Not sure why they didn’t call me earlier in the day to let me know it would be ready that day. Horrible communication.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great job
Customer Service - 4.5/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Crash Champions in Alsip did an amazing job on my car. Job was done fast and was texted daily with updates. Great company!
My Experience - 5.0/5.0 -
I was very much satisfied and I appreciate your customer service. It was great as well thank you so much.
My Experience - 5.0/5.0 -
Crash Champion were very professional and they let me know via texts about the progress of repairing my vehicle. They did a great job in repairing the rear bumper. I would highly recommend their services.
Likely to Recommend - 5.0/5.0 -
I was very pleased with Crash Champion Collision with repairing my vehicle and their professionalism.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication was cool. The repairs to my car was great. I have no complaints.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and friendly staff
My Experience - 5.0/5.0 -
Crash Champions did and incredible job repairing my vehicle. They made sure that I was in the loop on the progress the entire time and ensured the repairs were done as quickly as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was very good pleasant and willing to help
Returned Clean
My Experience - 5.0/5.0 -
This is the first I went to get my car repaired thru crash champion and I was so happy. They are professional, punctual and honest. Manager was really helpful and made sure my car was repaired like new. I am so happy and would really recommend them .thumbs up
My Experience - 5.0/5.0 -
Everyone there was great. I had some extenuating circumstances because I had to be out if town when my car was ready and they accommodated me. My truck looks great after they fixed it. I would highly recommend them to anyone who wants quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were over accommodating and so nice. Everything was done in a timely fashion. We are very grateful, Thank You!