Crash Champions #0258 Highland
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Derrick Kuiper was excellent in his customer service.
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Jeannine and Darrick made my experience very good. I was very impressed by their professionalism and kindness.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Darrick and Jeannine were great!!
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I brought my car in for some minor touch ups. During the estimate phase, I was given an amount of roughly $800 to fix road rash on my front bumper. I decided to hold off on that. I was told that the other minor touch ups would be done at no charge, which is very nice, however, I think I could have done a better job. I realize there was no charge so I can't really complain. The reason for the 1 rating is that when I brought the car in, I went over which spots to touch up. When I picked the car up, the technician decided to try and "help" and placed blotches of touch up paint all over my front bumper, the one that I told them not to repair. It now looks ridiculous with hundreds of paint spots that don't match, and do not cover up the nicks. I am going to be forced to spend hundreds of dollars to have my bumper repainted. And it won't be done at Service King. I should have been called and asked if I wanted them to touch the bumper. When I picked the car up I was told that they worked on the bumper and that some of the spots "stood out", they all "stand out". I didn't say anything when I picked it up because I was hoping that maybe they just weren't dry and that they would blend, but that's not the case. Again, I wasn't going to complain, since there was "no charge" and It was my decision to leave my car, but since I have gotten 10 requests to complete this survey I have decided to be honest. I am very disappointed that I brought my car there.
Customer Service - 4.0/5.0 -
The front desk person and the estimator were good. The reason I decided to bring the car back.
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My Experience - 5.0/5.0 -
The service was great, Janine (I believe that's how her name is spelled?) over at Riverdale was excellent. Your team over at Riverdale did a wonderful job and if I ever needed to get my vehicle's body fixed again it'd be Riverdale for sure.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
I have used Riverdale body shop since the 1970's in Dolton. Always had great service from start to finish! Hats off to everyone there for another job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
The work looks great on my Camry and drives great as well. Everyone was very nice and accommodating. Thank you so much for the great customer service and the timely manner my car was done in. Not one complaint!