Crash Champions #0271 Crest Hill

Likely to Recommend - 5.0/5.0 -

I am happy 😊

Repair Quality - 5.0/5.0 -

You are Out Standing and is Staffs is Wonderful.

Customer Service - 5.0/5.0 -

The Staffs was wonderful

Returned Clean

My Experience - 5.0/5.0 -

I don’t know if you guys do some car cleaning after the vehicle is finished but that is something I would like to have/see happen. Who doesn’t like a car just finished repaired and a nice little detail inside

Likely to Recommend - 4.0/5.0 -

I choose this number because of what I have stated in previous comments. Overall I think this is a good shop and if they correct or talk to me about my concern I will go back and give this a 10

Repair Quality - 3.5/5.0

Customer Service - 4.0/5.0 -

Customer service was good. I didn’t put a comment on the previous question so this is for that question. My concern is I did notice a scuff/scratch on a spot that wasn’t there before. Possibly when removing the panels it rubbed up against it and caused that. The vehicle was cleaned on the outside. Inside was lightly cleaned but I would’ve like it have been given a deeper clean but that’s just my preference and not a complaint

Likely to Recommend - 5.0/5.0 -

I hope you never need an auto body shop..but if you do, skip the guessing game & go straight to Crash Champions. Excellent service, great results, and zero headaches!

Repair Quality - 5.0/5.0 -

My car went in looking like it lost a fight... and came out looking like it won a beauty pageant! Crash Champions has outstanding service, constant communication and excellent repair quality! They even coordinate with a rental car company to make my drop off and pick up extremely easy! Cash Champions are definitely Champions in car repair and customer service!

Customer Service - 5.0/5.0 -

Their customer service kept me informed every step of the way, and never once had to wonder what was going on - rating of 10 for communication alone.

My Experience - 5.0/5.0 -

Great job 👏

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job 👏

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

I was surprised(in a good way) that when I picked up my truck that they cleaned the inside as well.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The text messages kept me aware of how long it would take , which I liked

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Needless to say, having never been involved in an accident at 81 years of age and driving for over 60 years, this was a new experience for me. I was nervous about handling all of this and your staff was very kind and professional throughout. From day one everyone was helpful and the texts and emails updating me about the progress was fantastic! You have a wonderful business with great employees. Thank you for everything!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything was wonderful…great experience from start to finish

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Have before

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Friendly customer service staff. My car was done on time.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very professional! Entire team was great to work with! Reception was excellent

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Body work is beautiful, the inside was not cleaned well. The back seat has a black stain and the seats are dirty with dust and looks like water spatter and chaik marks.

Customer Service - 5.0/5.0 -

Very nice and helpful and courteous to my needs.

My Experience - 0.0/5.0 -

I sent an email out with photos and called prior the day that I picked up the vehicle. I was just a bit disappointed that there are 2 noticeable gaps after installing the front bumper. Julissa was very professional and helpful throughout the entire process from start to finish.

Likely to Recommend - 2.5/5.0

Repair Quality - 2.5/5.0 -

I emailed my concerns and findings in a separate email

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

If anyone needs something done after a car accident definitely will recommend

Repair Quality - 5.0/5.0 -

Thank you to the lady who was my estimator for my gmc terrain. Although it took a while (I had a rental anyways) everything came out great. Would definitely recommend to come here if in need of anybody work etc!

Customer Service - 5.0/5.0 -

Nice paint , matches and everything came out good

Returned Clean

Likely to Recommend - 4.0/5.0

Repair Quality - 3.0/5.0 -

The door that was fixed turned out fantastic! However. They told me it would be Tuesday (4days after they gave me my car back) until my end cap came in. Because it cracked. It’s now been 13 days. This is the only negative about my experience with you. Hopefully I will be hearing from you soon. I had given you a great review on facebook. Kinda second guessing myself now.

Customer Service - 3.5/5.0 -

See previous comments

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Good work good people.

Repair Quality - 5.0/5.0 -

Crash champions has always been great for us, never had a problem. Great job,well done.

Customer Service - 5.0/5.0 -

Customer service has always been great.

Likely to Recommend - 5.0/5.0 -

I will recomiendes the shop to my friends

Repair Quality - 5.0/5.0 -

Good job

Customer Service - 5.0/5.0 -

Good job

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Crash champions did a wonderful job getting my wife’s Buick back to prestige condition.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0