Crash Champions #0273 Plainfield North
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The staff were very courteous, and the turnaround time was quick.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My side view was not fixed at all tbey completely ignored it now I have to bring back again very dissatisfied
Customer Service - 0.5/5.0 -
Work not completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team there did a great job thank you
Likely to Recommend - 5.0/5.0 -
I would definitely recommend people too crash champions
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I got my vehicle back there was an added 60 miles on it. The repairs did not require that much driving. And there is some glue on the Hood.Top and Front
Likely to Recommend - 3.5/5.0 -
I was not happy with the added milage and glue spots
Repair Quality - 2.5/5.0 -
My vehicle had 60 miles added, to the speedometer. And on the Hood is a sticky glue in 3 spots that was not on it when I dropped it off.
Customer Service - 2.0/5.0
Likely to Recommend - 5.0/5.0 -
You do good work.
Repair Quality - 5.0/5.0 -
Your customer service discipline is impeccable.
Customer Service - 5.0/5.0 -
The whole experience from start to finish was extremely professional and well organized.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 1.5/5.0 -
The mirror did not work. I brought it right back said they would order a new one and still have not heard back from them.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Phil & Rachel were amazing as they gave us friendly status updates twice a week! Thank you Crash Champions, for your Amazing ownership of EXCELLENCE! Well done, restoring our vehicle back to Beautiful! Thank you so much!
Likely to Recommend - 5.0/5.0 -
These folks are professional, highly proficient at their work, respectful & easy to work with.
Repair Quality - 5.0/5.0 -
EXCELLENCE! Thank you for your 100% “ownership” of nothing short of “The Best” care & repair of our vehicle!
Customer Service - 5.0/5.0 -
EXCELLENCE! Thank you for your 100% “ownership” of The Best care & respect of our vehicle! We’re very appreciative!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0 -
Customer service excellent. Rachel was great 😊
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We brought our car in for repair and was completely satisfied ! Great communication /
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Rachel was outstanding. Asset to your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Rachel has helped us so much,always explaining in detail what was going to be done with the repairs and answered all our questions? We had and more by explaining why things were done with this insurance (Progressive). That was difficult for us to understand their methods are so different from our insurance company ! Also not to take away from the other office people that are working too,all have been extremely helpful and caring
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
Rachel was so nice and explained everything so well! I was so anxious about the whole process and she made me feel so much better and kept me informed about the status of my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very impressed with everybody that I came in contact with for this incident. Very relieved and I’m amazed at the job you did on my car. It looks like it’s new again thank you so much.
Likely to Recommend - 5.0/5.0 -
Of course, I would recommend you highly
Repair Quality - 5.0/5.0 -
I felt really stressed out until I talked to your folks over there and they were wonderful. Thank you so much for all your help.
Customer Service - 5.0/5.0 -
Great job at explaining every detail of what was happening
Likely to Recommend - 5.0/5.0 -
Based off of their communication via the app and taking our calls it's nice to not struggle in reaching out to them
Repair Quality - 5.0/5.0 -
Appreciated the details provided regarding the care of the paint the next 2 months
Customer Service - 5.0/5.0 -
Very informative in walking us through the steps.