Crash Champions #0275 Geneva

4.8 (3,142reviews)
96%
531 Lark St,  Geneva,  IL  60134

In operation 11 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,142)

My Experience

It was easy to schedule the work to be done and was updated with text messages along the way. They also finished my car 5 days ahead of schedule!

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Returned Clean

My Experience

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We needed a very quick turnaround and they were able to accommodate us!

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Returned Clean

My Experience

Job well done. Wow!!! My car looks great!! You guys did an amazing job. I also got my car back so quickly! I greatly appreciate it. I highly recommend Crash Champions in Geneva. Also excellent customer service.

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My Experience

Done before due date

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Awesome job

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Returned Clean

My Experience

Smooth process thank you.

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Praxed was very helpful and made sure all my concerns were addressed and easy to work with. The car came out great.

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Excellent work. My 9 year old van seems like new again!

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Returned Clean

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Need more time to fully assess.

Customer Service

Support staff is knowledgeable and courteous.

My Experience

Very happy with the work that was done. Work was completed ahead of time. Great communication throughout the process. Good people!

My Experience

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Returned Clean

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My car looks good, but the communication at the beginning of the process was not good. My appointment couldn't be found, then my insurance claim couldn't be found, then they forgot to have me sign a paper, they called and said they would email it to me. Then I got a phone call saying they couldn't start my work because they didn't have my email even though they had read me my email over the phone the day before. Once the repair process started, things got much better though.

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Customer Service

When my car is ready for pick on my location , they never call me , I have to keep calling to find out what’s going on .

Returned Clean

My Experience

Always a pleasure working with you all

Likely to Recommend

In the past I have always rated you all a 10, but I am very sorry this time around

Repair Quality

I have used your company in the past and I was always 110% satisfied. This time my bumper wasn’t installed right, so now I have to take time out of my busy schedule to take it back and find a ride to and from the shop. I know the car detailing is a bonus, but this time it was done so lousy. My front windshield was replaced and they used a dirty rag and made it look awful and difficult to see. Please go back to previous management or employees that care about the company

Customer Service

Poor job

Returned Clean

My Experience

My car was fixed with high quality and professional care. Crash Champion went beyond the initial work order and fixed other body works. I am very impressed of quality and courtesy offered to me