Crash Champions #0280 Shorewood
In operation 11 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very pleased with the work completed on my vehicle. Mr. Daniel and his staff is very professional and polite. Thank you for servicing my vehicle
Customer Service - 5.0/5.0 -
mr daniel and katlin are wonderful
Likely to Recommend - 4.0/5.0 -
I would be concerned that they could transfer the car to a different shop for completion.
Repair Quality - 5.0/5.0 -
They repaired as estimated, and we'll within their projected time frame for completion.
Customer Service - 5.0/5.0 -
The receptionist sought out the estimator to answer my questions concerning how the estimate was written.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is a buff mark left on my fender. Can you take a look?
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Left a scuff mark on my fender. They said they would fix it any day. A little inconvenient since I work 8-5p.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
They are friendly for sure. I hope I just had a bad experience
Repair Quality - 2.0/5.0 -
Vehicle was supposed to be done Aug 11th. Vehicle was done Aug 21. I was told crash ordered the wrong part for my vehicle 3 different times. Front bumper once and tire twice??
Customer Service - 2.0/5.0 -
Vehicle was supposed to be done Aug 11th. Vehicle was done Aug 21. I was told crash ordered the wrong part for my vehicle 3 different times. Front bumper once and tire twice?? I get my vehicle home and realize that it is missing a part under the windshield. Paint marks on the new fender piece and still waiting for the tv screen to come in to be installed.
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding workmanship, great team... GM who tries to provide the best possible outcome. I left positive feedback on Google.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional. The individuals there kept me updated; were very informative and professional. I highly recommend them. My car look as good as new … no problems Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One more piece on back order but will be done next week Amazing how they could put my car back together!
Customer Service - 5.0/5.0 -
Very empathetic and helpful, I appreciate the text updates very much
My Experience - 5.0/5.0 -
100% customer service from the wonderful girl behind the counter to service men and the repair. Everyone was awesome.
Likely to Recommend - 5.0/5.0 -
I already have
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Repairs were done perfectly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Actual cost was far less than the estimate because only one part needed to be replaced. I appreciate the honest
Customer Service - 5.0/5.0 -
They applied crash tape to my window which I was not expecting. Very quick with the estimate and the repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I was contacted on 7/24 5 minutes before closing and a day late on my pick up date telling me that the light was more damaged than they originally thought and it had to be replaced. The light had already been ordered but if I wanted I could pick up my car and bring it back when the light was in. I asked if I could come in and see it myself. My husband and I come in and I was not at all happy with the results. The front bumper was still out of place, I still had knicks in my passenger side handle with paint missing, something smeared all over the door Crome . I informed the manager that I was not happy at this time with what I was seeing. I was told it was only the light and from where I was standing it was far more than that. So I left the car and was told it would be ready by the 29th. After this point of contact I never heard anything back from them. I called after 3pm on the 29th and was told the light still wasn’t in. It might be ready the next day. So the next day come and still no word so again I called and was told the light was being worked on but it wouldn’t be completed for pick up until the following day. By now it’s been changed 4 or 5 times. I informed them that I wasn’t happy and I will not be using this location anymore if something happens in the future. By the end of this I felt I was being avoided and it shouldn’t take the customer having to be the one to call and ask for updates.