Crash Champions #0299 Sullivant

4.5 (3,472reviews)
91%
4000 Sullivant Ave,  Columbus,  OH  43228

In operation 10 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,472)

Likely to Recommend

Repair Quality

Brandon made my experience great by constantly updating me.

Customer Service

Returned Clean

My Experience

Service King did a fantastic job on repairing my vehicle. The whole experience was great and they kept me informed every step of the way.

My Experience

I was very happy with the work done on my car

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great work

Customer Service

Returned Clean

My Experience

I so appreciated how Mr. Steven and Mr. Brandon always made sure to communicate with me on how the repairs were going. Also i love that if Service King don't quite know what's going on they will send it to the manufacturer to find out exactly what's wrong with your car. Thank you for always being concerned about making sure the work is done right,always giving me updates on my van and always being professional. Thanks for making me feel that my vehicle was most important.

Likely to Recommend

Your employee Brandon McGee is keeping my van hostage for the mistake of the insurance company. On all my paperwork in on all service Kings paperwork says I do not pay a deductible and he's trying to force me to pay it it is something the insurance company was telling him I did and it that it is false. I should not be held responsible for something that the insurance company just wanted to throw up when I have no deductible to pay and it says customer paid 0. I feel Service King should give me my van and take up the money that they need to get from the insurance company I have a check that they gave me to submit but I was not going to submit it if I could not get my van. I'm about to start two jobs and I have no Transportation I am stuck Mummy ride to work and yesterday I couldn't even make it to work because I had no transportation and everybody had other things to do. If someone on your end could please help me I will truly appreciate it.

Repair Quality

Your employee Brandon McGee is keeping my van hostage for the mistake of the insurance company. On all my paperwork in on all service Kings paperwork says I do not pay a deductible and he's trying to force me to pay it it is something the insurance company was telling him I did and it that it is false. I should not be held responsible for something that the insurance company just wanted to throw up when I have no deductible to pay and it says customer paid 0. I feel Service King should give me my van and take up the money that they need to get from the insurance company I have a check that they gave me to submit but I was not going to submit it if I could not get my van. I'm about to start two jobs and I have no Transportation I am stuck Mummy ride to work and yesterday I couldn't even make it to work because I had no transportation and everybody had other things to do. If someone on your end could please help me I will truly appreciate it.

Customer Service

Your employee Brandon McGee is keeping my van hostage for the mistake of the insurance company. On all my paperwork in on all service Kings paperwork says I do not pay a deductible and he's trying to force me to pay it it is something the insurance company was telling him I did and it that it is false. I should not be held responsible for something that the insurance company just wanted to throw up when I have no deductible to pay and it says customer paid 0. I feel Service King should give me my van and take up the money that they need to get from the insurance company I have a check that they gave me to submit but I was not going to submit it if I could not get my van. I'm about to start two jobs and I have no Transportation I am stuck Mummy ride to work and yesterday I couldn't even make it to work because I had no transportation and everybody had other things to do. If someone on your end could please help me I will truly appreciate it.

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

The service was great. Chris, Brandon and Steven were helpful, they called me and left voice mail messages when my response was needed. I received daily texts about the progress.

My Experience

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Repair Quality

Customer Service

Returned Clean

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My Experience

The finish was poor around the sunroof opening and the clean up was very unsatisfactory.

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Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was great! Service writer was very knowledgeable and kept me updated everyday! All OEM parts were written and installed. Looks better than before the accident! I wish the rest of the brand new trucks paint looked as good as the front bumper! A++

Likely to Recommend

This shop has provided work on a previous car and the service continues to be very good!

Repair Quality

Customer Service

I appreciated being kept in the loop via text messages.

Returned Clean

My Experience

My Experience

I was very satisfied with everything, You treated me very well and you did a great job on the car I received it on the time and date promised. and you kept me up to date daily. Thank You

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean