Crash Champions #0318 Rockwall
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work looks good, the staff was very nice, Kenneth got me all fixed up in one pass. Enterprise could learn a few things from you guys!
Likely to Recommend - 5.0/5.0 -
C C was recommended to me by my dealer although he has a centralized body shop facility...
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
My Experience - 0.0/5.0 -
My truck makes a lot more noise (left front wheel) than before when turning left (sharply). It would rub before but it seems to be excessively louder than before. I plan on bringing it by.
My Experience - 5.0/5.0 -
Good service and staff are always professional and polite. They sent timely update during the repair time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I would go to another location
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From the moment I walked in the door, the staff was so friendly and if I had any questions, answered them right away. Kenneth stayed in constant contact with me to let me know how it was going in the process and when I could pick up my car. It was so smooth and wonderful. Please Thank THE WHOLE TEAM. Even those we don’t get to see, who are out there doing the work. They deserve the recognition also because they are part of the team. Fantastic job guys and gals. God Bless you ALL! All 10’s from me! 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have absolutely had nothing but a great experience with everyone I encountered. Kenneth kept me well informed during the process so I knew exactly what was going on. I had no questions at all. The guys did an amazing job and I am completely happy with the results. Thank you Pam Jackson 🥰
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You would never know what had happened and my car came back very clean.
Likely to Recommend - 5.0/5.0 -
No problem there
Repair Quality - 5.0/5.0 -
I was happy with the way my car looked and the front side damage repair Thank you.
Customer Service - 5.0/5.0 -
Very happy. They stayed on top of it letting me know what stage they were at.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Our only problem is that the time line was over promised and under delivered. The total repair time was 33% longer than quoted and the only updates that it would be delayed is because we took the initiative and checked on the progress. Each time I spoke with Sergio he acted like everything was just great and the delay was no big deal. (meanwhile we're paying out of our pocket for rental a car so it was a big deal to us) He also told me he would have to check on who was telling us the delivery date because he had no idea of the date we were told. It was as if the front of the shop was completely disconnected from the back of the shop and neither had any idea about the other.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I highly recommend this body shop to anyone who needs quality repairs. They did an incredible job on my car, and the results exceeded my expectations. The craftsmanship, attention to detail, and customer service were outstanding from start to finish. They made the entire process smooth and stress-free, and my car looks as good as new. If you’re looking for a reliable, honest, and professional body shop, this is the place to go. Thank you for the amazing work!