Crash Champions #0326 West Henrietta
In operation 10 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The outcome was better than expected.
My Experience - 5.0/5.0 -
Car looked brand new after pickup!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Crash Champions beat our expectations.. They finished the job early and the car looks great!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I've had my car repaired other shops this was the best experience I've ever had amazing courteous and know what they're doing The manager Loran Brown and his team were awesome 😎 and the car looks amazing!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The job done on my truck was completed sooner then expected. The repair was done perfectly, can't even tell there was damage there prior. Loved that I was kept in the loop throughout the process via text and phone calls. Crash Champions staff were very professional and the explanation for the after care was very clear.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The job was done sooner then projected. And the repair looks grea. Service and staff were pofessional.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Employees are very helpful , and the repairs look good!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication about my repairs and completed in a very timely period.
Likely to Recommend - 5.0/5.0 -
Vary satisfied with repair service.
Repair Quality - 5.0/5.0 -
Car wash quickly repaired and I received constant updates
Customer Service - 5.0/5.0 -
Very friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
General manager, Loren is incredible. Not only will I come back, but I’ll recommend my family and friends to patronize your business.
Customer Service - 5.0/5.0 -
Again, Loren was the best!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Everything was great until after I picked up my car. A day later and all the warning lights are on and including brake and system failure! I now have to bring it back in after returning my rental car. I am very disappointed that this was not checked.
Customer Service - 0.5/5.0 -
Everything was great until after I picked up my car. A day later and all the warning lights are on and including brake and system failure! I now have to bring it back in after returning my rental car. I am very disappointed that this was not checked.
Returned Clean
Likely to Recommend - 2.5/5.0 -
We didn't really have a choice in choosing them.
Repair Quality - 3.5/5.0 -
The quality of the repairs was great. However, when we picked up the car, a warning popped up that the tire pressure monitoring system was not connected. Crash Champions refuses to take responsibility, so now we have to pay Tesla service to fix it.
Customer Service - 3.5/5.0 -
same comment as before
My Experience - 5.0/5.0 -
I really felt welcomed and well taken care of thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Helped with obtaining rental after dropping off car. Gave regular updates through phone and was given realistic timeframe of repairs. Rear bumper still a little loose after repairs
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Done in less than a week and done beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was so easy and seamless!
Likely to Recommend - 5.0/5.0 -
They detailed my car for free
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was my 1st time there. And I will go back there if and when I need to from now on.. they stayed in contact with me the whole they had the car. Isabella at the front desk was awesome.. thank you crash champions