Crash Champions #0348 Avondale

4.9 (3,171reviews)
96%
834 Gap-Newport Pike,  Avondale,  PA  19311

In operation 9 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (3,171)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, frequent and proactive communication, and timely repairs. Many highlighted that their vehicles were returned looking brand new, with several noting the unexpected bonus of a thorough interior and exterior cleaning. Communication was a standout strength, with customers appreciating regular text messages, phone calls, and emails keeping them informed throughout the repair process. While a few customers noted delays, most acknowledged these were due to parts availability or circumstances beyond the shop's control. Overall, the vast majority of customers expressed high satisfaction and indicated they would strongly recommend the shop to others.
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"The Customer Service at Crash Champions in Avondale is outstanding! From my first interaction with them to when I picked ..." Read more
"Excellent work fixing the dent in my car. My car looks brand new. Fast, efficient and friendly service. Highly recommend"
"They have a really good team where they are on the job relatively quickly and provide immaculate work. They cleaned my car from the inside out making it ..." Read more
"From drop off to pick up, the service was excellent! The team communicated with me throughout the entire process and kept me updated on the progress ..." Read more
"Crash Champions did a top notch, thorough job. No corners were cut. The results were perfect. They went the extra mile including sourcing parts ..." Read more
"... once, sometimes twice, a week during my car repair. The communication and explanations were outstanding" Read more
"... how well they kept me informed through the process; a quick little text every day was all it took." Read more
"Yes, the shop communicated via text and through phone calls. We were updated constantly.!"
"I never had to call for an update. They texted me or left a voicemail."
"Everytime I called you were friendly. Just wish I was notified more through the week with what was going on."

My Experience

Quick service and good customer service

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My Experience

Excellent customer service..Excellent repair.Wondeful staff..Will recommend to all

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Excellent repair Excellent service

Customer Service

My Experience

Your customer service reps, Bob and Sylvia are the best!

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Absolutely

Repair Quality

Not only is their work great so is their timeliness

Customer Service

Actually Bob and Sylvia were a 12. So welcoming and kind

My Experience

I was very pleased with the service I received. I truly feel like they went above and beyond to make sure everything was taken care of. They communicated with me very well throughout the entire process, and I really appreciated how attentive and professional they were. I would definitely recommend their service!

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Returned Clean

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My Experience

I would definitely recommend them. Very nice to work with. Appreciate the great wash job. I hardly recognized my car it was so clean. Thank you.

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Most of my family and friends now know that crash champions in Avondale the place to go for auto body repair.

Repair Quality

Crash champions of Avondale was the most excellent customer service experience I’ve ever had in auto repair shops! The staff there are the epitome of professionalism.

Customer Service

Staff, there were the epitome of excellent customer service!

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Great service and beautiful work. Very pleasant experience

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My Experience

Very friendly staff, willing to listen and answer all questions. Helpful in working with my time constraints.

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Repair Quality

Very friendly and respectful employees. Made very clear the work that would be done and was done. We’re willing to work with my time issues.

Customer Service

My Experience

The bumper and side panel is perfect! It looks beautiful. Great work!

My Experience

Absolutely outstanding experience from start to finish! The entire process was smooth, professional, and stress-free. Everyone I interacted with was incredibly kind, helpful, and communicative, and they kept me informed every step of the way. The quality of the repairs was exceptional and you would never know it had been in an accident. They clearly take pride in their work and genuinely care about their customers.

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Repair Quality

Absolutely outstanding experience from start to finish! The entire process was smooth, professional, and stress-free. Everyone I interacted with was incredibly kind, helpful, and communicative, and they kept me informed every step of the way. The quality of the repairs was exceptional—my vehicle looks absolutely beautiful, and you would never know it had been in an accident. They clearly take pride in their work and genuinely care about their customers. From the initial estimate to the final pickup, everything was handled efficiently and professionally. I truly couldn’t have asked for a better experience. I highly recommend this collision shop to anyone needing repairs

Customer Service

From the initial meeting for an estimate to the final pick up, the shop communicated with updates throughout the process and their customer service was always top notch.

Returned Clean

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My Experience

Very satisfied with them and the customer service is excellent definitely going back if ever needed

My Experience

Great communication and car looks fantastic

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Returned Clean

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Returned Clean