Crash Champions #0359 Richmond
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
Val deserves repeat-business
Repair Quality - 5.0/5.0 -
Val and his team were professional to the core - efficient as ever - helpful and courteous 👍
Customer Service - 5.0/5.0 -
Top-class service and delivery
Returned Clean
My Experience - 5.0/5.0 -
The service was very well done, the customer service very good and they clean my car inside and out. I am very happy. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0 -
I was kept up to date on the status of the repair via text & phone calls. Also, getting the rental car next door was super convenient. My representative was Val Privado. He was always kind and courteous which I truly appreciate.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work looks great paint look good
Customer Service - 5.0/5.0 -
Experience and courteous
My Experience - 5.0/5.0 -
I am very pleased with the work done on my car. Not only was the body work done beautifully but they really went beyond any expectations by detailing the inside as well. It felt like I drove away in a new car! I was updated on every step of the work by text messaging and I would be remiss not mentioning the very fair pricing. Thank you Service King. Out of 5 stars I give you 20.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Val was great. I can't imagine where you find such good people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job, amazing customer service Val did a great job keeping me informed about the progress on my truck. Thank you all very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Val was awesome kept constant communication with updates on my vehicle, and the paint was perfect
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
This is the second Service King shop we've used, and both were great!
Repair Quality - 5.0/5.0 -
Completely satisfied 100%
Customer Service - 5.0/5.0 -
I was kept aware of the progress of the work.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already have to both
Repair Quality - 5.0/5.0 -
Verrrrrry professional, more than helpful and were early on a critical delivery date.
Customer Service - 5.0/5.0 -
EXCELLENT
Likely to Recommend - 5.0/5.0 -
Definitely
Repair Quality - 5.0/5.0 -
I was very pleased. Val at the 1093 store was very professional and hopefully I won’t need to get body work done on my vehicle again but if I do need to I will call This shop.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was great! Communication was very professional and kept me updated on all my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional! Great service and great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Val did great job communicating and setting expectations on repair timelines. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Val did great job communicating
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was negotiated with me and the service was very great! I was always contacted about my vehicle and was well informed as to the status! The individual that serviced me was very kind and polite as well! I found a service (Service King) that I will always use when needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the service and the communication with Val who walked me through the repair process as it happened.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good service and customer service!!!
Customer Service - 5.0/5.0 -
Very nice, informative Rep.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication with me—finished early—excellent result—very pleased!