Crash Champions #0359 Richmond
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The service was very fast and the car came sooner than expected. However, the dashboard ligh is on. So need to take care back for assessment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Timely assessment and repair with frequent status updates
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing Job, great customer service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and walking me through the process
Customer Service - 5.0/5.0 -
Great front desk person, knows the process!
Returned Clean
My Experience - 5.0/5.0 -
Everything was perfect
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful service
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 2.0/5.0 -
Few issues noticed.
Customer Service - 3.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was a smooth experience having repairs done at this location. Taylor and the team took great care of us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent, everyone was nice!
Returned Clean
My Experience - 5.0/5.0 -
Everyone was friendly and they did a good job. It took a few extra days because one of the parts was defective out of the box. But these things happen. They rushed it when the new part came in.
My Experience - 5.0/5.0 -
Great group of guys that I worked with. Very knowledgeable and friendly.
Likely to Recommend - 2.5/5.0 -
I would not likely say anything simply because I did not pay for anything so I do not know about cost compared to other shops
Repair Quality - 4.5/5.0 -
Done very well - Did find some tape residue that I needed to clean off myself
Customer Service - 5.0/5.0 -
Everyone I dealt with was great - very personable and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I love how communicative everyone was. All of my questions were answered and I was constantly notified about my car. Ness took great care of me. The young lady at the front during pickup was so incredibly sweet and everyone made me feel like family. Thank you guys!!!!!