Crash Champions #0359 Richmond
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was done ahead of schedule and the results of the repair are excellent so very happy to have my vehicle back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Start to finish, very satisfied.
Customer Service - 5.0/5.0 -
Very good communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great, daily updates and timely repairs.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
The shop was unable to get the exact rail in chrome. I have agreed to take an equivalent brand but was told it will arrive in couple of days and i can get them installed. No one has ever called me yet. Its been almost 3 weeks now
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ness and his team was very professional and thorough. They kept me informed about when my car will be ready and it was ready on that date. Thank you very much. I had a good experience with crash champion.
My Experience - 5.0/5.0 -
Good work done on my vehicle for a very reasonable price.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and the repair cost was reasonable.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Well this is the second time that a mechanic check the issue when turn left or right, especially when make a U turn I hear and feel a knock like something is loose, this been happening since the first time my truck was repaired the dent at the passenger door, however they drove the truck and didn’t feel or hear anything, it’s wear because it happens to me every time I make a left or right U turn
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
My Chevrolet Silverado still have that knocking when turn left or right specially when make a U turn from the first repair
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
It took too long, some four weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Satisfied with repairs but have a rattle noise coming from the rear that was not there before and needs to be addressed
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience! They returned my car good as new, and even vacuumed the dog hair and kid crumbs from the inside!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Seam on bumper is gapped and uneven. Enterprise charged me $400 because they were never updated regarding repair being extended over a month.