Crash Champions #0366 Spring Stuebner
In operation 6 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Timely and courteous service and after-service
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0 -
Car was not ready on the date that texted messages to customer noted
Customer Service - 2.0/5.0 -
Initially great. Team member helped get us going in the correct direction. Afterward service seemed to erode. Was unable to secure a straight answer out of team members. Part was lost, part was then found. Part was being picked up between 10 & b12. Should be at service center around mutually agreed time of 3 PM Wednesday 9/29. Didn't happen . Wasn't ready on Thursday 9/30. Angry. Call leave messages please call back. Did nit happen. Call back left recording (again) would like $100 off per day the car was not ready per texts. Reduced to $75 a day I'm a good guy. No calls returned , texted on Friday mid AM car is ready come pick it up. Had previously arranged to have car delivered to house due to missed day and timetables I had. Guess we forgot about that. Got the car Looked Great.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This company is super professional from start to finish not having made a claim before I did not know what to expect but I was kept informed by then and the technician called omar he was very informed and kept me informed constantly about the timeline they did an amazing job on my car I would definitely recommend service king
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job ! Omar was constantly in touch as to what stage my car was at very professional
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Missed license plate lenses
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
Nice work! I can’t tell that it’s been wrecked and I looked hard.
Repair Quality - 5.0/5.0 -
Great job!! It’s like brand new. Great customer service too! Only opportunity area is that I received many texts when the work started and fewer when the work was closer to the end and no texts before the planned pickup date had passed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased with the work and customer servoce
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are always exceptional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
communication was spectacular, and the repair was amazing! Overall experience was top notch! Hopefully I never have to come back, but will use Service King again if anything else happens, and will refer to friends and family. Thanks
Customer Service - 5.0/5.0 -
Super Friendly