Crash Champions #0371 Palatine
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Easy process. Easy to deal with. Car looks good!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
There’s a few panels that aren’t fully flushed. I’ve made another appointment to get it fixed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I can’t say enough wonderful things about Anne & Paulie at Crash Champions! From the moment I walked in, they treated me with genuine kindness, professionalism, and compassion. Customer service like this is rare, and they absolutely exceeded every expectation. They went above and beyond to make sure I felt comfortable, informed, and confident throughout the entire repair process. They took the time to answer all of my questions, kept me updated every step of the way, and made what could have been a stressful experience feel easy and reassuring. Their positive attitudes, warm personalities, and attention to detail truly made all the difference. It’s clear that Anne & Paulie genuinely cared. They made me feel secure and valued from start to finish. Thank you for turning a difficult situation into such a positive experience! If you’re looking for a team that combines exceptional customer service with professionalism and heart, I highly recommend Crash Champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me well informed throughout the process and my car turned out great.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great services
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
One area wasn't installed quite right but they fixed it immediately. FANTASTIC COMMUNICATION.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Ann definitely guided us through what could have been a stressful situation and made it seamless. Scott and Ryan both, walked around the car before and after to make sure any questions we had would be answered. I highly recommend this TEAM! They are the BEST!
Repair Quality - 5.0/5.0 -
The repairs came out perfect. The paint colors were perfectly matched.
Customer Service - 5.0/5.0 -
If I could rate higher, I would give Anne, Ryan, and Scott a score higher than 10.
My Experience - 5.0/5.0 -
Ann and Paulie were amazing during the entire process and made a stressful event more manageable. They did a great job!
My Experience - 5.0/5.0 -
Everything was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the time I walked in the door, I was warmly welcomed, and treated like family. The service and quality of the workmanship was unprecedented. I will continue to use crash champions for ❤️My automobile needs as well as recommend them to my friends and family. Thank you, Crash Champions.🤘😎✌️
My Experience - 5.0/5.0 -
Ann was so friendly and helpful through the whole process. I appreciate all of the work they did!
My Experience - 5.0/5.0 -
Great work much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job keeping me informed of the progress and made this as painless as possible.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done well and kept in the loop all through out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Took longer than I expected for a minor repair, but I think waiting on parts was a problem.
Customer Service - 5.0/5.0 -
Everyone very nice and professional.