Crash Champions #0371 Palatine
In operation 5 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The team did a great job keeping me informed of the progress and made this as painless as possible.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Done well and kept in the loop all through out the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Took longer than I expected for a minor repair, but I think waiting on parts was a problem.
Customer Service - 5.0/5.0 -
Everyone very nice and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
my experience with your shop was excellent from dealing with the girl at the front desk to the estimator. He explained everything that they need to do and kept in contact with me every step of the way. The workmanship was top notch. I would highly recommend your facility to anyone. Thank you.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job and kept me updated the entire time
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not happy with door issue. Didn’t realize until I brought cat home.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ryan and his team did a great job on repairs to my car and fixing a little problem we had after the car was delivered
Customer Service - 5.0/5.0 -
Everyone was friendly and professional
My Experience - 5.0/5.0 -
This was the second time they have worked on my car. I love this team-they are super friendly and helpful. Explained the process thoroughly and were great at communicating the progress. They make an unpleasant experience actually pleasant :)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so great. Made me feel so comfortable and talked me through the whole process. Im so grateful to have had such wonderful interaction after such a traumatic event. Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
There should be an option for 11
My Experience - 5.0/5.0 -
Great job and quick turnaround!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very accommodating and attended to every detail. It was a pleasure having my car serviced there
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Everyone at Crash Champions was friendly, professional and efficient. Ann, in particular, stood out for her exceptional customer service.
Likely to Recommend - 5.0/5.0 -
was referred to Crash in Vegas; would use in Ill and refer others
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Polite; efficient; knowledgable