Crash Champions #0511 Waldorf
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I’m not satisfied of work my truck rim color is not same and I complain about my steering wheel is shaking so technician says the guy who did my truck is on leave so when come back they will contact me but since then no one is answering I called about 7 or 8 time I can’t get hold of anyone including Jessica I think she is manager there I left lost of messages and voice messages but no answer Can some one please contact me to short out my issue
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and friendly. They did a great job.
Customer Service - 5.0/5.0 -
Very friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Mr. Winston was A+ customer service. He was in touch the entire process. We are really satisfied with the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Winston was great and always in contact. Give him a raise!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had an excellent experience from start to finish! My estimator, Mike, provided outstanding customer service. He was incredibly friendly, professional, and very knowledgeable. He took the time to explain not only the body work repairs but also all of the additional repairs that were completed on my vehicle. I really appreciated how detailed he was throughout the process, and it gave me a lot of confidence in the work being done. I absolutely love the outcome of my car—it looks amazing! I don’t remember the name of the front desk receptionist, but she made the drop-off process smooth and stress-free. Even with a high volume of customers coming in and out, she was welcoming, friendly, and kept everything running efficiently. The entire shop had a positive and professional atmosphere. Picking up my vehicle was just as easy as dropping it off. The team offered flexible pickup options that worked perfectly with my busy work schedule, which I truly appreciated. I also had the pleasure of meeting Manager Jessica, who was kind, professional, and genuinely cared about my experience. Since my vehicle required extensive repairs, she made sure I was completely satisfied with the quality of the work before I left. Overall, I couldn’t be happier with the service I received. Everyone I interacted with was professional, friendly, and dedicated to providing excellent customer service. I highly recommend this shop to anyone looking for quality repairs and a team that truly cares about their customers!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was pleased with the service. Thanks Mike
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The completion of my vehicle and how I was informed during the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
The team is very communicative with you during the repair process.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The manager was very apologetic due to the staffing shortage but my vehicle was prepared in the estimated timeframe.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Winston was great to work with. He kept me informed throughout the entire process. Whenever I had questions, he answered them in a timely manner. All of the staff was very welcoming and polite. The young lady at the front desk was extremely friendly as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
What a seamless process!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will tell my friends to ask for Winston!!
Repair Quality - 5.0/5.0 -
It was a pleasure getting my vehicle serviced at Crash Championships, the process was very seamless. Winston walked me around my vehicle & we discussed the repairs needed. He marked my baby (Camry) all up! I was pleased to find out that my vehicle was ready before the estimated time. I am happy that my vehicle is still running great & looking better. Thank you Winston!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quality work great communication fast return of my vehicle in presitne condition.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Astedically speaking the area that had the damages looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had damage to my passenger side front bumper, headlight and fender. With the installation of a new front bumper and a "wet sand and buff" of my front headlight and the cleaning of my rim on the damage side my frontend looks brand new.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
There’s Still Minor Repairs That I See That Needs To Be Done But I Do Not Have The Money For
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Overall, my experience ended well. I rate an eight because my door had to be repainted. You could see where the damage was, but team were very nice and redid the work to make it right.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My vehicle looks great as new. They were very very pleasant and very quick!!!😊