Crash Champions #0511 Waldorf
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Glad I opted for rental car under my claim, since they had my car for a week.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful, professional job.
Customer Service - 4.5/5.0 -
Just a long wait to get checked in.
My Experience - 5.0/5.0 -
Communication with customer could be improved.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great work and great turn around time ! Not much more you can ask
My Experience - 5.0/5.0 -
Appreciate keeping me updated with progress and my car was ready on the date I was told.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0 -
The repair was great but the people there have horrible customer service from the front to the people in the back.
Customer Service - 0.5/5.0 -
No customer service skills at all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Your team was very knowledgeable about my vehicle during its repairs, they did let me know of any delay, whether repair or parts. I was very satisfied with the overall care of my vehicle and how they kept me informed. Thank you for everything. I will refer your company to others.
Likely to Recommend - 5.0/5.0 -
I would recommend, friends and family to your company….
Repair Quality - 5.0/5.0 -
Great job, on our vehicle, a Cadillac XRS. When I went to pick up our vehicle it was a few tape lines on the side, and immediately the young man I had been dealing with, in a few minutes he took care of it. I very satisfied with work done on our vehicle, thanks again.
Customer Service - 5.0/5.0 -
From the receptionist, to the adjuster, they all took care of me in a kind and professional manner
My Experience - 5.0/5.0 -
My whole experience with Crash Champions was a 12/10. The drop off/pick up was simple and everyone was very nice and professional. Laura kept me up to date on the progress and everything was completed way sooner then we all originally expected and to factory standards. Job well done and would highly recommend to anybody else!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very great experience with Crash Campions! Laura kept me up to date with all the progress and made sure my vehicle was back to 100%. The staff was super nice and easy to deal with and I got my vehicle done faster then originally thought. I would highly recommend Crash Campions!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent repair!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work!
Customer Service - 5.0/5.0 -
Outstanding staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All the service I have received thus far has been excellent. Bill was thorough and kept me informed along the way. Unfortunately, the repair is incomplete because we are waiting for a panel from acura without an estimate date. Bill did come up with a solution to allow me to get my car back, and I know the delay is not crash champion’s fault. I look forward to having the job completed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service from Bill. The front office was slow, but this may be due to training.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for the great job my car looks great thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Totally dissatisfied
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
I was very happy with the work and anyone else would be as well.
Repair Quality - 5.0/5.0 -
Crash Champions did an excellent job repairing my vehicle in a short amount of time. It looks like new.
Customer Service - 5.0/5.0 -
Everyone was friendly, helpful, and explained the process perfectly.