Crash Champions #0511 Waldorf
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you for your speedy services, the communication was excellent with updates through text. Your work made things so much easier throughout this process and is greatly appreciated.
My Experience - 5.0/5.0 -
I have had 2 of my vehicles repaired at this shop and they keep you informed and make you feel important. They take care of your car and all its needs. I really appreciate the service I received. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop does a wonderful job and I would recommend them to family and friends
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Laura Kibbler and Johann have been been First Class since my Hummer H3 arrived at Crash Champions. The journey was stressful but, I'm forever Grateful for the QUALITY Workmanship completed on my truck! This is the Best Ending to a horrible Start. Thank you Erica and the entire Crash Champions Team, you guys ROCK!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Outstanding Customer Service
Customer Service - 5.0/5.0 -
Outstanding Customer Service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They did a good job with the car, just make sure everyone is on the same page when it comes to completion dates. Keisha seemed to be the only one completely on top of things. Thank you Keisha.
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everything was done throughly.
Repair Quality - 5.0/5.0 -
My car looks great. Looks brand new!
Customer Service - 5.0/5.0 -
Everyone was professional and kind. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Battery is dead and other damage done to the vehicle.
My Experience - 5.0/5.0 -
Extremely friendly staff, customer service was the best I’ve come across recently. The best part was the handwritten thank you for choosing their company. I am happy with my repairs and appreciate the confidence in the work to include a lifetime warranty for assurance. I will definitely utilize for future repair needs as well as refer to friends and family. Thank you again for a amazing experience!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job well done
Customer Service - 5.0/5.0 -
Okay
My Experience - 5.0/5.0 -
Y’all went above and beyond, I am very pleased with the job your team did with my car. The staff was very nice as well, always pleasant when conversing. If I need any work done in the future, I will definitely use y’all again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
My brake light and my battery light comes on randomly. Also since my case has been fixed my Bluetooth in my car does not operate correctly
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
I put my truck in there for body work and now my truck is making alot of noise the muffler is so loud and the tail pipes are not sticking out even. So I am not satisfied.
My Experience - 5.0/5.0 -
So far so good Everything looks nice
Likely to Recommend - 3.0/5.0 -
The staff was overall friendly but the lack of attention to detail such as the battery and tag problem I had which I had to correct myself , and having been told the repairs were complete when it wasn't are detractors and hope that can be corrected for future customers.
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0 -
1 week after my vehicle was there I was told that my car was ready which was not true. An unfortunate waste of time. Once repairs were complete 2 days later the car wouldn't start. When I looked under the hood I noticed that the negative component was not attached to the terminal on battery which I had to correct and the battery was not secured. Also tags were placed on the wrong places. The tag that was supposed to be on the front was on the rear and the on that is supposed to be on the rear was in the front, which I had to fix myself. Lack of attention to detail is noted by these separate issues.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
One of my horns stopped working as a result of my accident and I told the body shop about the horn when I dropped my car off for repair. When I picked my car up, I was told that I needed to bring my car back so they could inspect my horn. After inspecting the horn, they said that ithe horn wasn't in the damaged area, which was nonsense. I contacted Geico and asked if I could have my car inspected by another body shop. I took my car to Darcars Collision Center where they inspected it and had Geico come out to inspect it. Both parties agreed that the horn damage was accident related. My horn was finally repaired yesterday (September15th). I spent too much time and effort trying to get my vehicle re-inspected and repaired properly; not to mention the fact that I had to leave my car at Darcars for three (3) days waiting for the inspection / repair, all of which could have been avoided.