Crash Champions #0511 Waldorf
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 0.0/5.0 -
The part used did not fit my car properly. Even though there is an agreement to use “after market” parts .. the repair should still be of quality. I did not buy my car with a bumper not fully installed so I should not receive my car that way. Unexpectable.
Likely to Recommend - 2.5/5.0 -
Depending on the nature of the work
Repair Quality - 0.5/5.0 -
Repair not done correctly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Didn’t communicate as often with status as I would lije
My Experience - 5.0/5.0 -
Lura Howard was very helpful and informative. She responded to all my questions and addressed all my concerns during the final inspection. Initially when the work started, I was informed via text on the repair progress. However, at the end days of the repair, the level of communication was scarce and I had to call to find out on the completion date. Overall, the service was great and staff were friendly and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent satisfactory service!!!
My Experience - 5.0/5.0 -
Yes. Laura K delivered.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very satisfied .
My Experience - 5.0/5.0 -
I brought my car in for a repair last year. I noticed that there was a problem with the bumper afterwards. I called crash champions or at the time signature collision and was immediately given an appointment to have a technician look at my bumper again. I met with Laura, and she immediately took over the situation so professional. She didn’t question me about what happened to the bumper she made another claim to Geico to have the bumper completely repaired.Laura even had the technicians pre-paint my bumper and I was able to get my bumper replaced as I waited less than an hour. Laura shows exceptional customer service and she makes you feel valued as a customer. Granted I hope I don’t have to come back for another accident, but I definitely would recommend crash champions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Laura really took care of me and my issues!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I love the work than you ten
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the text message notifications throughout the entire process. They definitely keep you informed. Didn’t have to call to check on the progress.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional staff and very timely.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new!
Customer Service - 5.0/5.0 -
Got it done so much quicker than when I previously had to take my car to another shop due to the other persons insurance.