Crash Champions #0511 Waldorf
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks brand new!
Customer Service - 5.0/5.0 -
Got it done so much quicker than when I previously had to take my car to another shop due to the other persons insurance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very cooperative, friendly, and got my vehicle back to me in a timely, fast manner. Definitely recommend to anyone.
My Experience - 5.0/5.0 -
The repair work you did was outstanding the only thing that I would like to mention is the time for picking up my car do to problem's about a release from the insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
All in all the repairs done was very good, but the service team needs a little work. Everyone being on one page, providing the correct information and I forgot to mention this in my earlier comments. When the Rep checked my automobile she said I could leave. Then when I get home my insurance company is trying to track me down because I didn't signed the paperwork? I was told I could leave when the rental car driver showed up, so I had to print out the papers to sign and scan it back to the body shop. This was inconvenient.
Repair Quality - 4.5/5.0 -
In order for the car to blend out, as a body shop should have suggested or recommended the other headlight be replaced so that others would not see one faded light and one new light? Maybe offer some type of discount to the customer if the insurance company does not pay?
Customer Service - 4.5/5.0 -
Same comment would apply to this as well.
My Experience - 5.0/5.0 -
Excellent customer service! My vehicle was completed Expeditiously !! 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service. Vechele was completed expeditiously.....
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with work and personal contacts. Great job
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Everyone there was very nice and attentive. They got the job done quickly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone there was very nice and attentive. The repairs were done very quickly.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
There customer service is exceptional. Got my car back and it looks brand new.
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0 -
Excellent work. They been working on my cars for yrs and I never had any problems.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Friendly and attentive
My Experience - 5.0/5.0 -
It was a great experience as a customer from walking in your to leaving with my car taken care of. Laura and Erica for awesome service. I give you 10 ⭐️ stars. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair wasn’t completed done. The first time I’ve had to bring a vehicle back for repair. The job was rushed. It’s an inconvenience to have to go back. I’ve reported to my insurance company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff were super nice as well as very professional & engaging throughout the repair process. I received daily text message updates regarding the status of my car 🚘 which greatly reduced the need to contact the repair company. Check was a breeze (super quick) which was greatly appreciated given that I had to return to work by a certain time.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
A piece of plastic covering fell off my vehicle 🚗 the day after my vehicle was returned to me.
Customer Service - 5.0/5.0 -
Staff were very kind, courteous and responsive.
My Experience - 5.0/5.0 -
I am totally satisfied with the work and the customer service at Crash Champions, I would truly recommend Crash Champions .