Crash Champions #0511 Waldorf
In operation 26 years, 5 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your entire team was phenomenal receiving my vehicle checking me in Jenny at the front desk the gentleman who called me about my vehicle to let me know what's going to be an extra day because the part was wrong completely satisfied impeccable customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team did a great job repairing my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The whole experience was wonderful. The team gave me updates on my car and when it would be ready. This helped me plan my days properly so that I am able to get things done. Please keep up the wonderful job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair is perfect. I have no issues with it.
Customer Service - 5.0/5.0 -
The team was wonderful and the customer service was excellent.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Very dissatisfied and disappointed. I brought my car for minor damage at the rear bumper, only to pick up the car with Major damage at the front bumper. The technician used my car and damage it. The worst is that, they refused to own to the damage. This is worse body shop, I have ever experienced. I never use or recommend to anyone. Very poor services.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Winston kept me abreast as it related to when my vehicle would be completed. The actual time was earlier than originally estimated
Customer Service - 5.0/5.0 -
Again, the communication was always provided by staff either text messages, phone calls, or voice messages
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash champions were amazing. Great service, quick repair, professional service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team. Was show the work environment. Team were very kind and considerate. They were helpful with explaining the process. Thank you Charles
Likely to Recommend - 5.0/5.0 -
Already recommended the shop
Repair Quality - 5.0/5.0 -
From the moment I entered the shop, it was very helpful
Customer Service - 5.0/5.0 -
EXCELLENT
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service from Jennifer and Winston!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and pleasant and good customer service is hard to find!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Crash Champions kept me up to date with the status of my vehicle while it was in their possession, which was very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Crash Champions was absolutely phenomenal from start to finish. I would especially like to thank Winston and Jennifer for their exceptional customer service. They were professional, welcoming, and incredibly helpful throughout the entire process. They kept me informed every step of the way and made what could have been a stressful situation feel completely seamless. The turnaround time was impressive, and when I picked up my car, it honestly looked like I had just driven it off the dealership lot again. The attention to detail and quality of the repair work truly exceeded my expectations. It’s rare to find a team that combines professionalism, efficiency, and genuine care for their customers the way Winston and Jennifer did. Their communication, transparency, and commitment to excellent service made this such a positive experience. I’m extremely grateful for their help and would highly recommend Crash Champions to anyone needing repairs. They truly set the standard for customer service and quality work. — Maria G., Honda Owner
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I want to take a moment to recognize the amazing experience I had with Crash Champions, and especially Winston and Jennifer for their outstanding service. From start to finish, they were professional, attentive, and genuinely supportive throughout the entire process. They kept me informed every step of the way, answered all of my questions, and made sure everything moved smoothly and efficiently. What really stood out to me was how they turned what could have been a stressful situation into a seamless and positive experience. The turnaround time was impressive, and when I picked up my car, I was beyond pleased—it honestly looked like I had just driven it off the lot again. The quality of the work and attention to detail truly exceeded my expectations. Winston and Jennifer didn’t just provide great service—they went above and beyond to make sure I felt taken care of from beginning to end. Their professionalism, communication, and commitment to excellence did not go unnoticed. Crash Champions is lucky to have them, and they absolutely deserve recognition for the level of care and quality they deliver. Thank you both again for everything!