Crash Champions #0533 Covina
In operation 13 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and very happy for the constant updates you guys have provided me throughout the whole process. Work was completed as scheduled, superb customer service. Thank you very much.
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody is very accomodating. Great job, great people.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Without any hesitation.
Repair Quality - 5.0/5.0 -
Service and attention to detail exceeded my expectations.
Customer Service - 5.0/5.0 -
I was kept appraised at every step of the repair.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nicole had great customer service
Returned Clean
Likely to Recommend - 0.5/5.0 -
Did not have a very good experience.
Repair Quality - 1.5/5.0 -
Many delays and issues were experienced. The staffs were helpful to a certain extent, but became very disengaged as more issues presented themselves on the car. My car is still not fully fixed and have to take it to a separate dealer to have my dashboard lights checked again for the tire monitoring system along with the misaligned steering wheel. Overall, very disappointing and frustrating experience that took multiple requests for days off at work.
Customer Service - 3.0/5.0 -
Again, the staffs in the beginning were very friendly, but as more and more issues came up with the car a sense of frustration and impatience were presented. I understand there are unexpected issues with the mechanics of the vehicle, but a solution to resolve these issues should still be attempted and not disengaged and given a sense that it is the customer?s problem. I just wanted my car to be fixed and returned to normal, but was treated with a not so friendly attitude. Car is still not fixed and I have to take time off work again to have it be fixed at the Honda dealer. I was offered reimbursement for the fixes, but not sure if the loaner car will be covered as this issues may need to have my vehicle left overnight, which is very disappointing and not reasonable with insurance coverage.