Crash Champions #0558 El Segundo
In operation 13 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a wonderful seamless experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was excellent. Car looks great. I am very pleased.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nubia is great! Very assuring
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nubia is awesome
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Again very good service
Repair Quality - 4.5/5.0 -
Very good service.
Customer Service - 5.0/5.0 -
Very good service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Damien had great communication with me during the whole process. He would update me regularly by email or phone call. I was reassured that my vehicle was being taken good care of!
My Experience - 5.0/5.0 -
Service manager really great deserves a raise. Exceeded expectations
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Excellent service, great communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Art was very helpful and on top of all updates, we .enjoyed working with him.
Customer Service - 5.0/5.0 -
Excellent Customer service
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
I took the car to a mechanic to see about the air conditioner. He said that the compressor was cracked and needed to be replaced. It was directly behind the right front corner and was obviously part of the accident. Why that wasn’t fixed is beyond me. Also, the right passenger door that you replaced has a deep scratch on it.
Customer Service - 3.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
See prevoius
Repair Quality - 0.5/5.0 -
Horrible communication, calls not returned, time vehicle would be ready was never correct, didn’t let us know it wasn’t ready when the automated text said it would be, didn’t even start on car until three days after we dropped it off via an appointment they scheduled. Olivia and Roman were absolutely unprofessional and disappointing. The gal who helped us check out was the only one helpful as well as whoever stayed late after we complained. Last- they added a thousand dollars to our insurance with no communication to us as well. Horrible experience.
Customer Service - 0.5/5.0 -
See last page
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. Speedy, friendly and communicative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great, friendly and prompt.
Customer Service - 5.0/5.0 -
Great friendly and prompt.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish the experience was flawless
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nubia was awesome
Customer Service - 5.0/5.0 -
Great follow up