Crash Champions #0561 Crestwood

4.7 (7,582reviews)
94%
14330 S Cicero Avenue,  Crestwood,  IL  60418

In operation 12 years, 8 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
GM
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (7,582)

Likely to Recommend

Jose Luis and David were awesome!

Repair Quality

Customer Service

My Experience

First of all, "I LOVE," the customer service, that I encountered with all members, and the continued updates from the time I dropped my BUICK off until I picked my baby back up😂😂 And, yes my car looks new! You wouldn't know it was every in an accident from looking at it😊👍🏽 Thank You to the Crash Champion Team on 143rd Cicero 👏🏾

Likely to Recommend

Repair Quality

Work was not complete. Now I have to figure out how to get the work done while not having time to give up my car. I had a rental during the work being done.

Customer Service

Job was not complete and now I need to bring it back in and take a days pay loss. Very frustrating. I made sure I had rental coverage for just this reason.

Returned Clean

My Experience

Great reception when I walked in and Jake was very informative about the repairs.

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Customer Service

Returned Clean

My Experience

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My Experience

Jose was great very helpful and could confidently answer all my questions regarding repairs. Thank you

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Repair Quality

Great communication. Friendly staff.

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Likely to Recommend

Repair Quality

My car was ready early and looks great

Customer Service

Everyone was very polite and knowledgeable

My Experience

Quick turnaround, consistent communication throughout the process.

Likely to Recommend

Repair Quality

Great communication throughout the entire process. Quick turnaround as well.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Service was great but need to send photos to customer while the vehicle is being prepared. Your competitors do send photos of updates while your car is being repaired

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Returned Clean

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Returned Clean

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Customer Service

No complaints, no issues, can't find anything that tells me my car had been in an accident.

My Experience

Great job

My Experience

I am throughly impress with the experience my husband and I with the service we received.The representative, his name is Luis, he called while I was across the street at my dentist. Funny thing I was on my cell trying upload information he asked for. I’m am not swift with the technology, Luis implied he would show me😊. Front desk was very helpful concerning my insurance to get reimburse for fees I paid. Luis walked me through all steps and kept me up to date by text and calls to completion. Car is absolutely brand new. 💯💯💯will send all to Crash Champions. Thank you soon much!

My Experience

Not completely repaired yet.

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Customer Service

The woman at the desk and the gentleman who was helping me with drop off and pick up were professional and courteous.