Crash Champions #0563 Division
In operation 27 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Team was very friendly, and they did a great job on my car. Communication was great as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Well I had to take my car back because radio speaker wasn't working but other than that great service. Girls working there are great.
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
CC always has treated me well and does a tremendous job
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damage to my car was repair and look like it never happened. I really like the ability to get automated updates along the way. Super happy with my experience!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The wait - from initial visit to repair - was 2 weeks, but it would be unfair for me to blame that on Crash Champions
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There were some cleanliness issues and some scrapes that weren’t on top of passenger door that weren’t there at drop off.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I gave it a nine because of a few scratches on the outside that weren’t there at the time of drop off, a lot of I don’t know dust or sand dust in side of the vehicle All over my seat covers, and it’s weird like chemical smell that lasted for a couple days. I’m guessing it’s from the paint but I don’t know. That being said, I truly appreciate the quick response from Edwin to come in and fix any issues
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
A very good company.
Repair Quality - 5.0/5.0 -
Very nice work
Customer Service - 5.0/5.0 -
Very nice people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Front aftermarket bumper fitment looks bad and coating on lower section of doors was applied awful.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team kept me informed and got the work done timely
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptionally job.
Customer Service - 5.0/5.0 -
Very professional people.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy drop off, good communication, was quicker than I thought
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
While everyone was very nice, I think communication could’ve been better throughout the process. Everything was explained at one point, but I was having to repeatedly call and ask why my estimate was talking far longer than originally told. I also had an associate ask if my car was even at the facility… The repairs moved very quick which I really appreciated!!! Car was also clean upon pick up. However, the real issue is that my car was returned to me with no oil. I am not sure how this happened or if it’s related to the repairs/accident, but 24 hours after picking up my car, I had to pull over on the highway and my car basically died… so this was incredibly upsetting, and i am very lucky I didn’t get hurt since my steering wheel locked up.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Sat for a long time before anything was decided
My Experience - 0.0/5.0 -
The repairs were worst than when I drove the car in. I'm very unhappy. I JUST WANT MY CAR FIXED. I just couldn't drive it the way it sound [winding noise] and the way it felt while driving it. My car was very smooth and without noise. When i came in with it after retrieving it from the pound from which it had been stolen, I said to Ms. Diana there was noise under my car that made me afraid to drive because it did not sound or feel right and that the thiefs must have torn something up underneath.
Likely to Recommend - 1.0/5.0 -
Iwould but hope they would not have to experience what I have I brought my car back three times in two days. I gave up on it and said I can not drive this car. Did not feel safe in it .
Repair Quality - 0.5/5.0 -
Its my suspension and they know it. I just want my car fixed.