Crash Champions #0563 Division
In operation 27 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Arabic
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Great service, great results. Genuine people.
Customer Service - 5.0/5.0 -
super helpful and transparent!
Returned Clean
My Experience - 5.0/5.0 -
The fixed damages to the front bumper look great! :-). And although I really appreciated you guys cleaning the car, I guess someone used a cloth that maybe had some tar remover or degreaser of some kind on it because some of the paint was wiped off of the window and lock buttons on my car door... it's an older car, so it didn't bother me that much, but someone with the newer car would probably be a little upset. So maybe just tell the guys there too try not to use the cloths that have Degreaser on them on the inside of anyone's car. Anyways, everyone there at the office was really Pleasant to deal with and you guys have a great business.
My Experience - 5.0/5.0 -
Great personalized service. Very communicative. Quick work
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall my experience was good. They did a great job with my vehicle, kept me updated regularly, and even detailed the inside of the car. My biggest complaints were with how long it took to get my quote (they originally said I’d have it emailed to me within 30 minutes, but I actually had to call 4-5 times to make sure I got it before they closed). Second complaint is that they set up for my rental car incorrectly so there wasn’t a car reserved for me when I dropped off my vehicle for repair.
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From start to finish, the speed, the communication and the quality of service was outstanding!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process from start to finish was very smooth. Scheduling the repair was easy, the quality of work is excellent and it was completed ahead of schedule. Very satisfied. Flowers presented when I picked the car up are a nice personal touch.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I already sent my coworker there today
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Only dissatisfaction I had was that my headlight was not fixed properly and now I'm waiting on having that fixed. To pick-up drop-off my care again is not convenient.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Incredible customer service! They were personable and genuine. The work looks great! The turnaround time was quick. During the wait time I was communicated to frequently. Especially on the last days. I was given consistent updates on the progress made. I’d recommend a 1000 times to anyone!