Crash Champions #0563 Division

4.5 (3,572reviews)
90%
870 W Division Street,  Chicago,  IL  60642

In operation 27 years, 7 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Arabic
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,572)

My Experience

There is still damage after picking up for repair. There is additional cracking on bottom trim that was not originally there

Likely to Recommend

Not an experience I’m happy with. Please give me a call instead of asking for a review.

Repair Quality

Still waiting on the extra damage to be repaired I have not received a call back from the adjuster who was supposed to tell me about the fixing the additional damage to my car

Customer Service

Same as last comment

Returned Clean

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Customer Service

Returned Clean

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Repair Quality

Customer Service

There was communication, but the finish date kept getting moved back. One phrase I heard was there were a lot of cars coming in from the storm, but that storm came after I dropped my car off, so logically I would expect my car to be in the line, before the other cars coming in after my car. This was frustrating.

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Customer Service

My Experience

The body work was good outside of the front driver bumper has separation from headlight. My interior was left with a dirty headliner and my seats were dusty and dirty as well. My net compartment holder was broken along with missing pieces from my trunk interior. And I notice my back bumper look like it was tampered with. I need for those issues to be addressed and fixed.

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Repair Quality

Customer Service

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Repair Quality

I had front end damage and leak from the radiator the did ok on the body work but my check engine light keep popping on and off an it wasn’t doing that

Customer Service

Returned Clean

My Experience

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Returned Clean

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Returned Clean

My Experience

Alex was absolutely terrific. This was great service A to Z.

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Repair Quality

Alex was great...I thought I did this by text already?

Customer Service

Returned Clean

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Repair Quality

Car was fixed at the agreed price. Took a bit longer, because they were quality conscious and wanted paint to look right.

Customer Service

Car was finished at agreed estimate price. Took a bit longer due to quality control concerns about paint. They repainted a portion to cure. Nice work, good quality.

Returned Clean

My Experience

Very efficient and high quality work!

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Customer Service

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Repair Quality

Great work on car. The color match of the paintwork is exact.

Customer Service

Returned Clean

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Repair Quality

Terrific from drop off to pickup

Customer Service

Likely to Recommend

I brought the vehicle in for rear passenger wheel well damage. CC charged my insurance for a new tire although I had already replaced the tire from the accident. I had to ask for my tire to be returned. I also brought the car in for a oil change the next day to the dealership The dealership completed a multipoint inspection and the "new" tire you gave me has 6/32 tread remaining.

Repair Quality

I brought my car to this repair site on the recommendation of my insurance

Customer Service

Returned Clean

My Experience

Good job. Thank you.