Crash Champions #0565 Montrose
In operation 12 years, 7 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 2.5/5.0 -
The negative experience with the desk lady and the advisor prevents me from recommending it, on the other hand, the rest of the experience is positive
Repair Quality - 2.5/5.0 -
The reason for the score is not because something was improperly installed or because I discovered a malfunction when I picked up the car. It is mainly about the behavior and response I received when trying to address the issue. The lady at the front desk and one of the advisors, Carlos, were extremely rude. At one point, Carlos was even walking away from me while I was trying to find a solution to the problem. Fortunately, thanks to the manager, Matt, the issue was addressed and resolved quickly. I appreciate his professionalism and willingness to help.
Customer Service - 2.5/5.0 -
Same comment than before
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’m very satisfied with treatment and service provided , and I do recommend this shop to anyone .
Repair Quality - 5.0/5.0 -
Hi , I thank you for the job well done on the Subaru , in every aspect .
Customer Service - 5.0/5.0 -
The customer service was excellent , every one was very attentive .
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
1. My car was in their shop for almost three months because they were waiting for the part they needed. I finally decided to call Honda directly to ask what was happening with my part, and coincidentally, right after I made that call, CrashChampion called me to say that Honda was finally going to send the part (I understand it was negligence on CrashChampion's part). 2. When they finished the job, they broke the driver's side window tint. CrashChampion bought the replacements, but they said they were going to install all four sides. In the end, they only installed the one they had broken, so it looked different from the others. In my opinion, it was poor workmanship and a lack of responsibility.
Customer Service - 0.5/5.0 -
1. My car was in their shop for almost three months because they were waiting for the part they needed. I finally decided to call Honda directly to ask what was happening with my part, and coincidentally, right after I made that call, CrashChampion called me to say that Honda was finally going to send the part (I understand it was negligence on CrashChampion's part). 2. When they finished the job, they broke the driver's side window tint. CrashChampion bought the replacements, but they said they were going to install all four sides. In the end, they only installed the one they had broken, so it looked different from the others. In my opinion, it was poor workmanship and a lack of responsibility.
Returned Clean
Likely to Recommend - 2.5/5.0 -
Too long to finish repair
Repair Quality - 4.0/5.0 -
It took way too long and they seemed didorgznized
Customer Service - 4.0/5.0 -
Very polite and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Crash Champions staff were wonderful to work with. I appreciate all their work and everything they did to get my car expertly repaired. I would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0 -
The shop was very conveniently located to me as it was walking distance from home, however due to all the issues I experienced working with them I don't know if I'd be comfortable recommending them to friends / family.
Repair Quality - 4.0/5.0 -
The overall repair seems like it was done to a high standard of quality. I particularly liked the attention they put into paint matching the new parts into the existing parts.
Customer Service - 2.0/5.0 -
I was not very pleased with how Crash Champions kept me informed about the status of my car repair. I experienced frequent delays due to part shipping issues and I would have liked to have been better informed about what impacts this had on my repair timeline.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The guy I was dealing with his name was Victor it was a very kind man very helpful gave me some information that was not expecting and the staff was a really really professional people very kind I never been in this company crash champion but I'm glad I met them I'm glad I'm at the company but it was a wonderful experience and appreciate that and the way they fix my car it was so professional it was so nice I don't know what else to tell you guys how wonderful experience I had in your company and the people there especially Victor was very kind explain everything thoroughly thank you again
Likely to Recommend - 5.0/5.0 -
I'm already recommending Crash Champions.
Repair Quality - 5.0/5.0 -
I used the Crash Champions to repair my 2021 Toyota. The work and paint matching are outstanding. The crew is polite and ready to be of service. The work was completed as scheduled and I got my truck back when promised.
Customer Service - 5.0/5.0 -
Very polite, answered all my questions and explained thoroughly what to expect.
Returned Clean
My Experience - 0.0/5.0 -
Estimate was 1 week of work and it took 3 and a half. Otherwise was good
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Estimate for how long work would take was not accurate. Otherwise good
Customer Service - 4.5/5.0 -
Did not always get an update of why the car was not done just update that estimated time was extended