Crash Champions #0570 New Lenox
In operation 27 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Fantastic and quick job. Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service,
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Grate job done ahead of schedule thankyou always kept informed of what was going on much appreciated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jesse kept me up to date on my repair from start to finish great job I got my truck back a couple of days sooner than expected
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked great and was completed well before the estimated time. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast turnaround and made the entire process very easy.
Customer Service - 5.0/5.0 -
Great communication and very considerate.
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Windows still scratched. Piece of trim falling off. Piece missing from inside door handle. Was told it would be fixed and they had to order the parts. 3 weeks later haven’t heard anything
Customer Service - 2.0/5.0 -
No one ever called me with updates. I had to keep calling to check on the status
My Experience - 5.0/5.0 -
Completed ahead of schedule!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The personnel at the New Lenox location were extremely helpful.
Customer Service - 5.0/5.0 -
The personnel at the New Lenox location were extremely helpful.
Likely to Recommend - 5.0/5.0 -
Quality work
Repair Quality - 5.0/5.0 -
Very good Work
Customer Service - 5.0/5.0 -
Cannot complain about customer service
My Experience - 5.0/5.0 -
Super fast turn around and the hail damage repair tools great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The first instance where things went wrong was that I received a call from the service team asking me when I was bringing in my vehicle. My vehicle had been towed to the facility the day of the accident and somehow never checked in the next day. I believe it went an entire day before being checked in. I then received a text that my car would be ready 06/30, no phone call or follow up came from the repair center the day the car was supposed to be ready. Now furthermore when the car is completing a sharp turn or even if the brakes are tapped extremely loud noise is emitting from the vehicle. Completely dissatisfied on the multiple misses.
Customer Service - 0.5/5.0 -
Failure of follow ups and failure of the car being located upon being dropped off from a tow truck. A lot of miscommunications between the shop in general.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
You earned our trust.
Repair Quality - 5.0/5.0 -
Well done!
Customer Service - 5.0/5.0 -
Very well trained!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was approachable , informative and did what they said they were going to do when they said they would do it.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We have some scratches on the jeep that still need to be fixed. Sorry we've been out of town. I'll be back July 21. And will make an appointment then. Mike
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jesse was very helpful. It is appreciated.
Customer Service - 5.0/5.0 -
The woman at the desk was terrific. Very kind.