Crash Champions #0570 New Lenox
In operation 27 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Fast service, always kept me updated
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fix appears great. Anyone else probably would have charged to remove the entire grill.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great repair without pulling entire grill/bumper.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The people and the repair were top notch!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Awesome group of people
Returned Clean
My Experience - 5.0/5.0 -
Repairs look very good!!! I was kept informed through text messages how the repairs were going & when to expect them to be completed. My vehicle was done a day earlier than expected!
Likely to Recommend - 5.0/5.0 -
We were very satisfied with everything
Repair Quality - 5.0/5.0 -
We were kept up to date about the repairs & date it should be done. My vehicle was done a day early! The repairs look great!
Customer Service - 5.0/5.0 -
The lady at the desk was very nice. I think it was Jesse that talked to us about the repairs when we dropped the car off. He knew what he was talking about & we felt confident having our repair done at the New Lenox Crash Champions.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I felt that Jorge really cared and empathized with my situation
My Experience - 5.0/5.0 -
This was my first time ever dealing with Crash Champions as well as my first fender bender. I must say it was an excellent experience. Jorge was very professional and provided excellent customer service. Everyone I came in contact with in the office was very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Working with Karen was great! She made the process smooth, efficient and understandable. I am very happy and would be a return customer if I ever needed auto body repair again .
Likely to Recommend - 5.0/5.0 -
Would definitely recommend!
Repair Quality - 5.0/5.0 -
Karen was great to work with! She was very thorough and kept me informed.
Customer Service - 5.0/5.0 -
Great customer service! All questions answered. Very polite!
Returned Clean
My Experience - 5.0/5.0 -
Jesse was amazing. He made sure we were thoroughly informed about the paintless dent repair process. He consistently updated us about the progress. My mini cooper looks great and the hail damage is gone. Thank you Crash Champions for your professionalism.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a good job and it was done fast
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate all the messages on progress of work done on car and happy to get car back a day before promised!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great job! also happy to get my car back 1 day ahead of time 👏
Customer Service - 4.5/5.0 -
Great job! also happy to get my car back 1 day ahead of time 👏
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Efficient, and communicative!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks amazing, and they were able to complete it ahead of the originally scheduled time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent 10 out of 10.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Mostly satisfied. Would of been better if we actually had our phone calls returned
My Experience - 0.0/5.0 -
Jorge was good; I don't need a call. My car was there for 6 weeks. I understand the extensive damage. But the communication should have been much better. According to the tracker, my car should have been ready April 27. If I had not called, I wouldn't have been notified of the two-week further delay. Lots of extra out of pocket rental expenses, and a bunch of inconvenience.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repair was done for the most part well. The paint job was done poorly alot of orange peel and streaks of the paint spray.
Customer Service - 1.5/5.0 -
Didn't get much or any calls in regards to an update on my car. Called at least 3 times to get a call back from the specialist didn't get one.